Overview
Job Description
Customer Service Administrator - Exciting Media Company - Chesterfield
£25,500pa - £28,000pa | Hybrid Working (3 days office)
What’s in it for you?
* Salary: Competitive salary
* Hybrid working: 3 days per week in the Chesterfield office, 2 days working remotely
* Free parking on site
* 25 days holiday plus bank holidays
* Extra day off for your birthday
* Option to buy and sell holidays
* Working hours: Monday-Thursday 9am-5:30pm, Friday 9am-5pm
About the Role
As the Customer Service, you'll be the first point of contact for valued clients, ensuring their needs are met and their experience is seamless from day one.
Responsibilities
* Providing outstanding customer service and support
* Acting as the main liaison for client queries and requests
* Monitoring contract renewals and leading contract negotiations
* Supporting the onboarding process for new clients
* Keeping the CRM system up to date
What We're Looking For
We're seeking someone with a strong background in customer service or account management. You'll be an organised individual, a confident communicator, and a skilled negotiator who enjoys building relationships and solving problems.
Next Steps
If you're ready to take the next step in your career and join a supportive, innovative team, we'd love to hear from you! Apply today or get in touch for a confidential chat.
Office Angels is an employment agency and business.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, beliefs, orientations, identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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