Job Description
You will act as the first point of contact at reception, managing access, meeting and greeting visitors, and supporting health and safety compliance onsite.
Working independently day-to-day, you will liaise with the Assistant Facilities Manager during weekly or fortnightly visits, ensuring all facilities processes run efficiently.
Key Responsibilities
1. Manage reception duties, including access control and visitor meet-and-greet.
2. Oversee contractor visits and ensure compliance with site security procedures.
3. Deliver inductions for new starters and contractors, covering health, safety, and environmental standards.
4. Log, facilitate, and monitor reactive maintenance and planned preventative maintenance (PPM) activities.
5. Ensure compliance with HSEQ, environmental standards, and statutory checks (e.g., fire risk assessments, water hygiene).
6. Assist with audits and maintain accurate records for compliance purposes.
7. Provide general administrative support, including reviewing planned maintenance schedules.
8. Support the Assistant Facilities Manager with weekly and monthly tasks as required.
Professional and Personal Competencies/Qualifications
9. Strong communication skills with a good standard of written and spoken English.
10. Proficient in MS Office and comfortable with IT systems.
11. Customer-focused and able to build positive relationships.
12. Highly organised, detail-oriented, and able to work independently.
13. Problem-solving mindset and ability to thrive in a fast-paced environment.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.