Parts Manager – Agricultural & Ground Care Machinery Role Overview An exciting opportunity has arisen for a skilled Parts Manager to step into a key leadership role with a respected machinery dealer. This position offers real autonomy, responsibility, and the chance to make a tangible impact on parts sales, operational efficiency, and team development. You will lead the day-to-day running of the parts department, balancing commercial stock control with exceptional customer service, while managing and developing a small team. Key Responsibilities Manage and coordinate the daily workload of the parts department to maximise sales and efficiency Maintain effective stock control, ensuring appropriate stock levels, quality, and commercial value Lead, develop, and motivate a small parts team, including training and performance management Ensure all parts processes are followed and the department is well organised, clean, and compliant with health and safety standards Liaise with suppliers and manufacturers to secure best pricing and maintain strong working relationships Process parts warranty claims and returns within required time frames to maximise credit recovery Monitor departmental performance against branch targets and contribute to overall business objectives Produce and analyse internal reports to support decision-making and operational improvements Deliver a consistently high standard of customer service, aiming to ...