Assistant Service Manager
Franchised Motor Dealership - Coulsdon
We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department.
We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility.
As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time.
Key Responsibilities:
Support the Service Manager in overseeing daily operations
Motivate and guide the Service Advisor team
Maintain high levels of customer satisfaction
Help drive department performance and profitability
Handle escalated customer queries professionally
Ensure smooth workflow between workshop and front desk
What We're Looking For:
Strong experience as a Service Advisor
Ready to step into a leadership/management role
Excellent communication and organisation skills
Customer-focused with a proactive approach
Ability to work in a fast-paced environment
Package & Hours:
£36,000 Basic Salary | £...