Job Title: Intern - Technical Support Specialist
Location: Leicester, UK, hybrid role
Role Type: 2026 12-month sandwich course placement
We have an opportunity for a (job title) to join us at Honeywell, in (Location), where you will be responsible for creating an environment where you work to inspire customer loyalty and significantly enhance the overall Fire Technical Support customer experience.
This role is part of our University Relations program, designed to help students and recent graduates launch their careers with hands-on experience, mentorship, and opportunities for growth within Honeywell. This internship is set up for 12 months to cover a sandwich placement starting in Summer 2026, with the possibility for a permanent opportunity once you graduate in 2028.
Honeywell
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.
Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.
Key responsibilities
Are you passionate about pursuing a career in Fire Safety? We are the number one supplier, offering cutting edge life safety systems such as fire panels, detectors, call points and heat detection technology, used across the world in every industry. This role will give you great exposure and a solid foundation with which to launch your career post-graduation!
You will work closely with experienced professionals to gain hands-on experience within a friendly and supportive team to be trained to achieve the following:
1. Working with key Fire Technical Partners across the UK to support them in commissioning adoption of cutting-edge life safety systems
2. Manage and log requests on our systems
3. Issuing customers with literature that can support, encourage and promote self-help
4. Drive resolutions through escalations and partnership with our Engineering teams
5. Effective problem resolution on basic and non-technical cases
Key skills and qualifications:
6. Currently studying a sandwich course degree in electronics, fire systems, engineering, (not chemical), computer sciences, or a similar technical degree, graduating in 2028
7. Experience of working in a Customer Service environment, this can be face to face and business to business or business to consumer.
8. Computer literate – Must be able to work day-to-day in MS office
9. Exceptional English communication skills, both verbal and written
10. Able to commute with ease to our Leicester office
Our offer:
11. Career Growth: Clear pathways for advancement, regular feedback, and mentorship opportunities.
12. Skill Development: Access to training and certifications.
13. Work-Life Balance: Flexible working arrangements and support for combining work with education.
14. Tech and Innovation: Access to modern tools, technologies, and innovative work environments.
15. Company Culture: Sense of community, team-building activities, and social events.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and make an impact!
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