Engagement Coordinator Location – Chelmsford Hours – 37.5 hours per week Working Pattern – Monday – Friday Salary – £27,500 per annum Contract – Permanent Closing date – 6th May 2026 Do you want to be part of a team making a difference in people’s lives? Do you have experience supporting vulnerable people and wish to encourage those in need of support to get the help they need? Have you worked alongside volunteers? If so, have you thought about working for Open Road as an Engagement Worker? Open Road provides drug and alcohol treatment services and offender support services across Essex & Kent including a range of interventions that deliver mentoring, advice and information programmes. Accredited with Investing In Volunteers and Investors in People, our mission is to empower a diverse range of individuals, families and communities to lead healthy and more meaningful lives, free from addiction, offending behaviour and disadvantage, to ensure healthier, happier lifestyles. The Benefits of Working for Open Road: Full job specific training. Access to funding for further development training in many areas including a pathway into management. Competitive salary plus regular salary reviews. Flexible working hybrid homeworking policy following successful completion of probation for most roles. 25 days per year AL plus Bank Holidays, and you can take an additional day off for your birthday! Access to the L&G App for services including a 24-hour GP service, mental health support and wellbeing services. Pension and Life Assurance – Details of our Royal London scheme are available, as well as our Death in Service benefit which is x2 salary. What is the role? The Engagement Co-ordinator will support the values and ethos of Open Road and champion its work by managing the Substance Misuse Open Access service. The Engagement Coordinator will create a supportive, welcoming environment for clients to seek help, supervising and working alongside a team of Recovery Volunteers and Peer Mentors. What you need – Accomplished written and verbal communications skills with the ability to transmit key messages quickly and clearly – Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objective – Confidence in running forward facing activities, a friendly, outgoing and approachable manner in order to build positive and trusting relationships and a proactive approach to connecting with different organisations and groups – The ability to welcome clients in an empathetic and non-judgmental way This position is subject to a Disclosure and Barring Service check at enhanced level.