About Us Armstrong Watson are a trusted and leading independent Accountancy and Business Advisory firm based in the North of England and Scotland. Our services and advice are all centred around our Quest to support our clients to achieve prosperity, a secure future and peace of mind, which cannot be achieved without the expertise of our dedicated and valued colleagues. With approximately 800 colleagues situated across 19 offices, our people and our culture are at the heart of what we do. We recognise the unique impact we have on not only our clients, but also our colleagues, and the communities in which we operate. Our success is dependent on every colleague embracing all four of our core values: Honesty, Humanity, Trust and Passion. The Role As a result of growth, we are now recruiting for a Credit Controller to join our Carlisle, Leeds or Newcastle office. This is a brilliant opportunity for an experienced Credit Controller to join a well-established team and contribute to the on-going success of the firm. The role supports the finance team in managing client accounts, ensuring timely collection of payments. This position is key to sustaining strong client relationships and healthy cash flow for the firm. The main elements of this role will include: Dealing with your own client base and reporting direct to fee earner as and when required Chasing clients when invoices are overdue for payment by telephone, letter and email, in a professional manner Maintaining accurate records of communications, transactions, and payment schedules, including updating client contact details when required Helping to manage the shared credit control inbox Responding promptly to adhoc client and fee earner queries Negotiating arrangements with clients to clear outstanding debt Applying the firms credit control policy Dealing with solicitors in pursuing recovery of bad debts Ensuring that cash and credit notes are posted as required Working in partnership with other credit control employees Submitting finance agreements Carrying out additional internal finance tasks as required to cover absence Notifying other members of the finance team when provisions are required Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy. The Candidate In order to fulfil the responsibilities of the position, we would like candidates to have: 3-5 years Credit Control experience Strong excel and data reporting skills Strong communication, negotiation, and stakeholder management skills Strong attention to detail Good attention to detail and able to identify anomalies and complete accurate reconciliations The Benefits In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes: Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection Competitive Annual Leave entitlement up to 26 days, plus Bank Holidays Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year Smart Working Policy, giving you the ability to balance home and remote working Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment) Employee Assistance Programme (24/7 confidential support for wellbeing and health) Paid flu jabs and eye tests Introductory Commission Scheme (financial reward if you refer a new client) Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral Ongoing access to online training courses and materials Paid professional membership fees Charity of the Month Colleague of the Month Subsidised social events throughout the year In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further. When you're with us we're with you.