Account Manager | Client Relationship Management | Recruitment & Payroll OTE: £40,000 £50,000 (Year One) Location: Office-Based Sector: Recruitment | Payroll | Umbrella Services Organisation: Fast-Growing, Career-Focused Business Job Overview Accomplish Today are looking to recruit an experienced Account Manager to join a rapidly expanding organisation within the recruitment and payroll sector .
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
This role is well suited to a confident, service-led professional with a proactive approach to outbound client engagement, relationship reactivation, and long-term account development.
You will play a key role in managing and growing recruitment agency partnerships, supporting a smooth and compliant contractor journey while driving engagement, retention, and commercial value .
This is a people-focused role within a high-growth environment offering clear progression and strong earning potential .
Key Responsibilities Account & Relationship Management Take full ownership of recruitment agency partner accounts, ensuring high levels of engagement, trust, and satisfaction Proactively re-engage and reactivate existing clients through outbound calls, email, and relationship-led communication Act as a primary point of contact for agency partners, delivering consistent service excellence Contractor & Referral Management Manage inbound contractor referrals, ensuring accurate, efficient, and compliant onboarding Monitor referral volumes and performance, providing insight to improve outcomes and client experience Business Support & Growth Identify opportunities to enhance client experience, retention, and operational efficiency Support the development of new agency partnerships alongside sales and partnerships teams Act as a brand ambassador, strengthening market reputation through professional and proactive engagement Skills & Experience Required Proven experience in Account Management, Client Success, Client Relationship Management, or Account Coordination Background in recruitment, payroll, or umbrella services highly desirable Strong communication and relationship-building skills Confident with outbound calling and proactive client engagement Highly organised, with the ability to manage multiple accounts and priorities Good understanding of recruitment processes and contractor lifecycles Knowledge of IR35 and AWR beneficial but not essential Commercially aware with a solutions-focused mindset Whats On Offer OTE £40,000 £50,000 achievable in Year One Clear career progression within a fast-growing organisation Supportive, high-performance team culture A role combining relationship management, service delivery, and commercial impact Opportunity to play a key role within a growing partnerships function Apply Now If you are an experienced Account Manager who enjoys building long-term client relationships and wants to progress within a successful recruitment and payroll business, we would welcome your application. xjlbheb
Apply today to take the next step in your account management career.