VANRATH is delighted to be the exclusive partner for a prestigious luxury hospitality group in recruiting a General Manager for one of their flagship hotels. This is a fantastic opportunity to join a thriving organisation known for its exceptional standards, strong reputation, and supportive work culture. The position is Permanent, Full-time, and based in Belfast. Salary Competitive salary (dependent on experience) plus an excellent benefits package and opportunities for career progression. Key Responsibilities Strategic Leadership & Operations Drive financial KPIs to support sustainable business growth. Develop and implement long-term strategic plans. Monitor industry trends and competitor activity to identify new opportunities. Ensure compliance with legal, licensing, and health & safety regulations. Oversee daily operations across all departments to ensure efficiency. Regularly review and optimise departmental processes. Lead the adoption of technology and operational improvements to enhance the guest experience. Guest Experience & Engagement Maintain consistently high standards of service. Monitor and respond proactively to guest feedback. Ensure all guest interactions are personalised and professional. Manage and resolve complaints quickly and effectively. Maintain a visible presence by engaging directly with guests. People & Culture Recruit, lead, and motivate high-performing teams. Foster a positive, collaborative, and innovative work environment. Promote staff engagement through training and development initiatives. Conduct performance appraisals and provide ongoing coaching. Ensure adherence to employment legislation and company policies. Financial & Revenue Management Lead budgeting, forecasting, and cost management activities. Optimise pricing strategies and revenue management (ADR & Occupancy). Support corporate/group sales efforts, upselling, and event revenue generation. Provide financial analysis and reports to the Board. Industry & Stakeholder Engagement Build and maintain strong relationships with tourism and hospitality partners. Represent the hotel at industry events to enhance brand visibility and reputation. About You Proven experience as a General Manager or senior leader within the hospitality sector, ideally in luxury or boutique hotels. Demonstrated success in driving strategic change, improving performance, and increasing revenue. Strong financial skills with expertise in budgeting, cost control, and revenue management. For further details or to apply, please use the link below or contact Jack Groves in strict confidence. From the initial application through to the interview and final offer, the entire process was impressively seamless-it genuinely exceeded my expectations. It's clear that the talented team in the Belfast office is deeply committed to both clients and candidates. They go far beyond simply reviewing your CV-they take the time to understand you as an individual. My experience with Vanrath was outstanding. Sean provided continuous support throughout, carefully matching me with a role that aligned perfectly with my background and goals. I wouldn't hesitate to recommend Vanrath to anyone exploring new career opportunities. Working with Robbie Lemon and the Vanrath team has been a truly professional experience. They show a genuine interest in your long-term career and bring real energy and focus to their work. I would gladly recommend Robbie and the wider Vanrath team to anyone looking to take the next step in their career. Skills: Operations General Manager Hotel Hospitality Director Head of Belfast Benefits: Excellent Benefits