Customer Support Administrator 30k + bonus and great bens Monday–Friday, 08:00–16:30 Previous Customer Service and CRM experience is essential for this Customer Support Administrator role We are currently seeking a highly organised, customer-focused Business Support Administrator to join a fast-paced and growing organisation based in Bicester. This is a fantastic opportunity for someone who enjoys working in a varied, demanding administrative role and thrives on delivering outstanding customer service. You will be the first point of contact for both external customers (hospitals) and internal stakeholders (sales and technical teams), playing a key role in ensuring smooth, accurate, and efficient processing of enquiries. The Role of the Business Support Administrator; Business Support * Processing stock movements and stock checks * Handling sales team enquiries and troubleshooting issues * Producing customer backorder reports * Placing purchase orders with suppliers * Goods-in processing, including inspection * Supporting annual inventory checks and regular spot checks * Assisting with ad hoc departmental projects Customer Care * Answering telephone hotline calls * Monitoring and managing the customer service mailbox * Processing customer purchase orders, consignment usage, and replenishment * Managing customer loan equipment * Arranging dispatch of products a...