Overview
Collection and Delivery Driver - 3.5 Tonne at DPD. Permanent full-time role based in Sittingbourne, England. Salary: £13.00 per hour plus overtime paid at enhanced rate. Shift pattern: Monday - Friday with various start/end times, earliest 8:00 and latest 19:00 (examples include 8:00–4:30, 9:00–5:30).
Responsibilities
* Serve as the first point of contact for customers, providing exceptional service when collecting or delivering parcels.
* Start your shift at the depot and efficiently load parcels onto a 3.5 tonne van.
* Follow a daily delivery schedule and manage your route to ensure timely collections and deliveries.
* Safely operate and maintain the 3.5 tonne van, adhering to traffic laws and company policies.
* Accurately scan and record parcel information using handheld devices.
* Collect signatures and other proof of delivery from customers.
* Report delivery issues, vehicle problems, or customer concerns to your supervisor promptly.
* Maintain a clean and organised van, conduct daily vehicle checks, and report maintenance needs.
* Adapt to changing weather conditions and adjust your delivery approach accordingly.
* Collaborate with depot staff and other drivers to ensure smooth operations and efficient parcel sorting.
* Wear the provided uniform and PPE at all times while on duty.
* Demonstrate the core DPD DNA Values: Honesty, Respect, Passion, Flexibility, Caring and Accountability.
Qualifications
* Hold a full UK driving licence with regular driving experience for 12 months or more.
* Recognise the value of providing great customer service.
* Ability to work to deadlines, be flexible, and go above and beyond.
* Friendly, approachable, positive, resourceful and professional demeanor.
* Ability to multi-task and problem solve.
* Ability to lift, load and carry parcels weighing up to 25–30 kg.
* Excellent time management and organisational skills.
* Good physical fitness to meet the demands of the role.
* Ability to work independently and as part of a team.
* Basic computer skills and ability to use handheld devices.
* Comfortable working in various weather conditions.
* Good knowledge of local roads and geography.
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand – health and wellbeing services for you and eligible family members
* Health kiosks visiting every location
* Vitality at Work
* Free on-site parking
* Discounted shopping from retailers (including up to 5% off supermarket shopping)
* Milestone days off to celebrate with family and friends
* Free eye tests and support with the cost of glasses for screen-based roles
Joining DPD can lead to a stable job and career development opportunities within a growing organisation.
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