Temporary Customer Service Administrator - Part Time Basildon, Essex £12.36 per hour Monday - Friday 9am-1pm (Flexible 4 hours per day) Duration: 2-3 months Are you a customer-focused individual looking for a flexible, part-time opportunity within a dynamic and supportive team? Our client, a well-established and respected manufacturing organisation based in Basildon, is seeking a Temporary Customer Service Administrator to provide essential support across their customer service channels. Key Responsibilities: Responding to customer queries related to orders, deliveries, returns, and refunds via email and phone Processing blocked internet orders and refunds using SAP Managing returns, exchanges, and refund requests Handling purchase orders Liaising with the head office to resolve consumer issues Organising customer samples for sales and marketing teams Arranging DPD collections and deliveries, tracking parcels, and processing claims Receiving deliveries and booking in orders, spare parts, and discontinued stock Supporting stock take activities What We're Looking For: Strong communication skills and a customer-first mindset Proactive and detail-oriented approach Previous experience in customer service or order processing (SAP knowledge is a plus) Ability to work independently and manage multiple tasks efficientlyOffice Angels is an employment agency and business. We are an equal-opportunities employer who p...