MNI Greater London, England, United Kingdom
Sales Operations Coordinator
MNI Greater London, England, United Kingdom
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MNI is a global leader in financial market news, intelligence, and analysis across fixed income, FX, and energy markets. With customers in more than 40 countries and a reputation for delivering fast, reliable insights, we’re growing fast – and that means we’re investing in our Sales Operations team to support the business for years to come.
We’re looking for a highly motivated, hungry and detail-oriented Sales Operations Coordinator to join our dynamic global sales support team and play a key role in supporting our global sales organisation. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with data, and wants to be at the centre of a high-energy, international team.
The role will be based in London and will report to the Global Sales Operations Director who is based in New York.
Working with the global sales team, you will have experience in using and managing customer workflow in Salesforce. An analytical approach to working is essential, with the ability to build and run sales and customer reports. Helping to manage subscriptions and contracts, excellent verbal and written communication will be required for contact with customers.
The principal responsibilities of this position include:
* Working with and supporting the global sales team in a variety of daily tasks including but not limited to report generation, contract review, and processing new sales orders.
* Onboarding customers, maintaining and managing customer profiles and subscription data.
* Managing and maintaining general sales data in company CRM and other downstream content distribution platforms.
* Oversee all customer inquiries related to their contract & billing.
* Managing and maintaining sales process compliance with account managers.
* Supporting appropriate processes to further achieve the company’s objectives, with the understanding of the key goals and direction of the sales team.
* Training the sales team to utilise systems that increase sales efficiency, including CRM and additional tools.
Requirements for the role:
* Demonstrate exceptional attention to detail
* Strong organisational skills
* Well-developed capabilities in problem-solving and creating efficient processes
* Ability to show initiative and take ownership of projects from preparation through to execution
* Ability to multitask and prioritise to manage multiple tasks on tight schedules
* Highly motivated team player with a positive attitude
* Excellent verbal and written communication skills
* Experience in Microsoft Excel & Word (preferred)
* Experience in using a CRM such as Salesforce (preferred)
What We Offer:
* You will be joining a successful, fast-growing and entrepreneurial team.
* We have a strong focus on career and professional development, tailored to
each team member. We develop, grow, and promote talent.
* You’ll be part of a genuinely exciting phase of growth, where your impact will be seen straight away
* Competitive salary and benefits package:
* Discretionary bonus (c5%)
*Group life insurance
*Group income protection
*Salary sacrifice pension through Royal London
*25 days annual leave
MNI recognises the importance of work life balance. If you’re looking for a role where you can grow, learn, and be part of an ambitious global team, we’d love to hear from you. Send your CV to: recruiting@marketnews.com
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
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