Vida Healthcare are seeking a Recalls, Results and Audit Clerk to join their busy team on a part‑time basis for 30 hours per week. This position will be based predominantly in the Kings Lynn area, however multi‑site working will be expected occasionally.
Responsibilities
* Undertake searches of QOF registers, including identifying new patients and data quality review
* Undertake searches for coding errors, rectifying or flagging as appropriate in liaison with the wider team
* Undertake searches to identify vulnerable or high‑risk patients and ensure appropriate LTC monitoring is offered
* Understand and act upon clinical information received to advise patients of their results according to clinician instruction
* Monitor pathology inboxes ensuring all results are allocated to a relevant recipient, allocating as necessary, and in periods of absence following the GP Reallocations Protocol
* Manage queries from patients regarding upcoming tests or results
* Process district nurse referrals for all sites
* Liaise and communicate with wider practice staff and participate in meetings as required
* Attend relevant training to meet the requirements of the role and improve skills
* Support the practice with reporting against PCN projects, targets, and monitoring
Qualifications
* An experienced administrator with excellent IT, time management and organisational skills.
* Ability to communicate effectively, working in a confidential and discreet manner.
* Ability to multi‑task, work efficiently and maintain a high level of attention to detail, when under pressure.
* Ability to work as part of a multi‑disciplinary team, as well as independently.
* Primary care experience is desirable but not essential.
About the Practice
Vida Healthcare is one of Norfolks largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on impeccable standards of patient care; for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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