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Technical support engineer - medical installations

Chesterfield
Hays
Technical support engineer
Posted: 16 February
Offer description

Technical Sales & Applications Engineer

£42,000 + benefits | Permanent | Chesterfield, Derbyshire

Are you an experienced engineer who loves building customer relationships and supporting sales with deep technical expertise?

This is an exciting opportunity to join a well‑established organisation in the medical technology and specialist gas systems sector, supporting clients across the UK and Europe.

About the Role

We’re looking for a motivated Technical Sales & Applications Engineer to act as the technical bridge between customers, sales teams and product specialists. You’ll provide expert application support, deliver product demonstrations, and play a key role in growing market confidence in a highly technical product portfolio.

You’ll also support installations and project coordination, ensuring customers receive a smooth, reliable and professional experience from initial enquiry through to delivery.

What You’ll Bring

Education / Experience

A degree in Mechanical or Electrical Engineering (4-year degree preferred), or
5+ years’ experience in applications engineering for medical, laboratory, breathing air, vacuum, orpressed gas systems

Technical Skills

0–2 years of application engineering experience (entry-level considered with the correct degree)

Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawings

Understanding of electrical drawings (advantageous)

Proficiency with Microsoft Office (Word, Excel, PowerPoint)

AutoCAD experience is beneficial

Full, clean UK driving licence

Personal Skills

Highly organised self‑starter with excellentmunication skills

Able to explainplex technical concepts to non-technical audiences

Strong problem-solving and analytical thinking

Confident building long-term customer relationships

Product Areas You'll Work With

Halogenated Drug Recovery (HDR)

Central Destruction Units (CDU)

Abatement Systems

Mechanical Space Products (Air & Vacuum systems)

Key Responsibilities

Technical Sales Support

Provide expert product knowledge during sales cycles

Deliver technical demonstrations, POCs and POVs

Act as a technical advisor to internal sales teams

Customer Engagement

Offer hands-on support with system installations and troubleshooting

Build customer confidence through reliable, evidence-based guidance

Collaboration & Reporting

Work closely with the Area Sales Manager

Liaise with the Business Line Manager and Global Product Manager for product development and validation

Provide customer-driven feedback to support ongoing product improvement

Project & Installation Support (UK & EU)

Coordinate project documentation for field installations

Trackponents, equipment and supplier deliveries

Support system layout drawings and design requirements

Manage quotes and spare parts for customers and suppliers


What Success Looks Like

Customers feel confident in the product’s performance

Sales processes run more smoothly with fewer technical barriers

Product development benefits from real-world customer input

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