Job Title: Corporate Account Manager
Location: Royston, Hertfordshire (office-based with client visits)
Salary: £40,000–£45,000 basic (DOE) performance-related bonus
OTE: c. £65,000–£70,000
Benefits: Company car benefits
Hours: Monday–Friday
The Company & Opportunity
We’re partnering with a fast-growing, entrepreneurial B2B business based in Royston. They’re known for their high standards of service, a professional but lively office environment, and strong, long-term relationships with their customers.
Due to continued growth, they’re looking for a Corporate Account Manager to take ownership of a portfolio of SME and corporate clients, and to help build out new relationships locally.
This isn’t a “smile and dial” sales role. It’s a senior, relationship-led position where you’ll act as a trusted commercial partner to your customers – focused on long-term value, renewals, and account growth rather than quick wins.
It’s a brilliant opportunity for someone with solid B2B sales or account management experience who wants more ownership, more depth in their client relationships, and a genuine say in how accounts are developed.
The Role
You’ll be responsible for managing and growing a portfolio of business customers – typically SMEs and mid-market corporates. You’ll be:
* Growing an existing book of corporate and SME clients
* Managing new corporate wins once they’ve been onboarded – building the relationship and driving long-term value
* Prospecting locally to identify and develop new business relationships over time
* Acting as a trusted advisor – understanding your clients’ commercial goals and aligning solutions to support them
* Driving renewals, upsell and expansion within your accounts (e.g. additional services, increased spend, multi-site relationships)
* Meeting clients face-to-face where appropriate to deepen relationships and understand their plans
Day-to-day, expect a blend of phone, email, video, and in-person meetings, with plenty of autonomy to manage your own time and priorities.
Key Responsibilities
* Take full ownership of a portfolio of SME and corporate clients
* Build strong, long-term relationships with business owners, directors, and senior decision-makers
* Develop and execute account plans to drive retention, renewal and growth
* Proactively identify opportunities for upsell, cross-sell and increased spend
* Handle inbound enquiries from existing and new corporate customers in a professional, consultative manner
* Prospect locally to build a pipeline of new business relationships
* Negotiate commercial terms that work for both the client and the business
* Maintain accurate records, forecasts and activity in the CRM
* Work closely with colleagues in operations and sales to ensure excellent customer experience
About You
We’re looking for a commercially sharp, relationship-first Account Manager who enjoys owning and growing business relationships. You will:
* Have a strong background in B2B sales and/or account management
* Be confident dealing with business owners, directors and senior stakeholders
* Have proven experience managing ongoing client relationships, not just one-off deals
* Be naturally consultative – you listen, ask smart questions, and think long-term
* Be highly organised and disciplined, comfortable managing a busy portfolio and pipeline
* Enjoy working with numbers and commercials – margins, pricing, and basic P&L thinking
* Be proactive, self-motivated and comfortable working with a high degree of autonomy
* Thrive in a professional but down-to-earth environment, where relationships and reputation matter
What’s In It For You?
* Competitive basic salary: £40,000–£45,000 (DOE)
* Realistic OTE: £65,000–£70,000
* Company car
* Opportunity to step into a senior, relationship-led role with real ownership of key accounts
* Join a growing, ambitious business where decisions are made quickly and good people are recognised
* Work closely with the leadership team and have genuine impact on how accounts are grown and managed
This vacancy is being advertised by SRM Recruitment – Welwyn Garden City office.
If you are interested in this role, please contact Senior Consultant, Lizzie Burgess, for a confidential conversation.
Our Welwyn Garden City team specialise in permanent, temporary & contract recruitment across Accountancy & Finance, Human Resources, Marketing & Creative, Office Support, and Procurement & Supply Chain.
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