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Office manager

Hemel Hempstead
Away Resorts
Office manager
Posted: 19 January
Offer description

Office Manager

Job Type –Part-time, Permanent

Location –Central Support, Hemel Hempstead

What we need, in a nutshell:

This is a brilliant opportunity for an Office Manager to join the team to oversee our Central Support office and ensure every team feels valued, supported, and equipped to do their best work.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. With 27 amazing UK resorts, we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.

What you’ll be doing:

1. Help shape and maintain an efficient, welcoming office layout—making sure every space is well-kept, practical, and supports great working environments
2. Be the first point of contact for the office, greeting visitors and making every arrival feel valued and welcome
3. Support external contractors with queries, ensuring they get the answers they need and are connected to the right teams quickly
4. Keep the office running smoothly by ensuring stock, stationery, and essential supplies are always replenished and ready
5. Act as the key contact for third-party suppliers, including cleaning teams, ensuring high standards and smooth service delivery
6. Work closely with building management to resolve office issues, including maintenance, parking, and general facilities management
7. Prepare meeting rooms to a professional standard, including organising refreshments and provisions so every meeting runs seamlessly
8. Coordinate parcel deliveries and collections, ensuring everything is received and distributed efficiently
9. Manage kitchen supplies and help maintain a clean, well-presented, and welcoming shared space
10. Bring the Away Resorts culture to life every day—championing our ‘Attentive, Amazing, Lover’ values and leading by example as a true Holiday Hero
11. Promote a safe workplace by supporting Health & Safety standards and helping ensure a secure, supportive environment for everyone.

Skills, experience and qualities you’ll need:

12. Experience working in an administration or Office Management role
13. Strong numeracy skills with the ability to manage budgets and resources efficiently
14. Exceptional attention to detail, ensuring accuracy in all tasks
15. Clear and confident written and verbal communication skills
16. Professional and friendly telephone manner
17. Comfortable using IT systems, including MS Office, with a willingness to learn new tools
18. Strong problem-solving skills with the ability to think proactively and find solutions
19. Able to build positive relationships and collaborate effectively with colleagues at all levels
20. Flexible and adaptable, able to adjust communication style to suit different audiences

It’s the icing on the cake, but not essential if you have experience in the leisure and hospitality sector.

It’s about your values too. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you:

This is a chance to use and stretch your skills set and build your career in one of the fastest growing and most exciting holiday companies in the UK. Additional benefits include:

21. Bonus Scheme
22. Enhanced Family Benefit
23. Employee Discount Scheme - Perkbox
24. Life Insurance
25. Discounts on Away Resorts Holidays
26. On Park Discounts
27. Awards and Recognition

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