Quality Systems Administrator (Maternity Cover)
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Location: Windmill Lane
Contract: Fixed term contract
To develop and maintain the site Quality Management System to ensure compliance with codes of practice, best practice guidance, regulatory and legislative requirements. Deputising for the Quality Systems Group Leader as required, driving the Technical Systems function and working collaboratively with the Quality Manager, QT, PSQLs and other functions.
Responsibilities
* Administration of the site QMS/FSQMS to provide a robust, practical and reliable platform of conformity that supports all operations.
* Trending of KPI and performance improvement plans – utilizing trends to identify and support sustainable change management.
* Regular review of Pilgrim's Europe supplier assurance systems to ensure up‑to‑date compliance.
* Conduct internal audits in line with the internal audit schedule that delivers compliance with legislative, BRC, group technical and customer policy requirements.
* Review and maintain a robust system to record and close out corrective actions arising from internal audits or process improvements.
* Ensure compliance of new processes and products within the HACCP system.
* Document control of the QMS within the operations.
* Gain a thorough understanding of current Pilgrim's Europe computer systems (e.g. SAP, Innova) and how they could best be utilised by the technical function.
* Liaise with customers/third parties for any issues relating to technical systems/complaint management.
* Involvement in external audits and group technical audits.
* Support customer complaints investigations and administer responses to the customer.
* Provide support for the technical systems team, deputising for the Quality Systems Group Leader where appropriate.
* Undertake projects and trials as directed, supporting the technical development.
* Actively create a culture of awareness and commitment to the highest standards of food quality, safety & legality, leading by example.
* Actively encourage all staff to report quality or food safety issues immediately, assign reward for reporting (using the STAR Awards process) and provide visible feedback on actions taken.
* Support the site food safety and quality management systems through active engagement in the HACCP team, internal and external audit programmes and proactive use of the internal/external system.
* Attend necessary meetings, deputising for the QAM/QSGL where appropriate, and contribute to achieving clauses in departmental and management pillar books.
Skills & Knowledge
* Confidence and professionalism in a customer and auditor‑facing role.
* Strong analytical skills – utilizing the full capacity of Microsoft Excel/PowerPoint or similar applications.
* Hands‑on approach, fully recognising and proactively present in production areas.
* Experience in a QA / Technical Administrator / Auditor role within an FMCG environment.
* Comfortable and knowledgeable about food manufacturing operations.
* Auditor trained, or aspiring to be an auditor.
* Influence/relationship builder – able to achieve objectives through effective relationships across departments.
* Confident/Assertive – strong personality to drive delivery or challenge standards/situations.
* Team player, able to work effectively within a team.
* Strong trending and problem‑solving skills.
Qualifications
* Relevant degree desirable but not required, or equivalent experience demonstrating technical awareness.
* Food Safety Level 3.
* HACCP Level 3.
* Internal Auditing Certification (desirable).
Seniority level
Entry level
Employment type
Full‑time
Job function
Quality Assurance
Industries
Food and Beverage Manufacturing
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