Job Description We're looking for a fun & passionate full-time Evening Food & Beverage Team Leader to join our team at MAM London, part of Novotel London Blackfriars. Shift Details: Shifts typically run between 3pm/4pm – 11:30pm/1.00am Weekend availability is essential and full flexibility across the week is required If you: Have the passion for customer service and hospitality Have great communication and customer relationship skills Love working as part of a passionate team We want you to join our team! Duties Create a welcoming and friendly atmosphere Meet and greet the customers Lead the team during your shift and ensure a smooth and seamless service for all customers Develop your team to ensure they reach the hotel objectives