Job Description: Administrator
Location: Sutton hall & Lodge, Corn Mill Walk, Sutton-in-Craven, Keighley
Job Type: Permanent, Full-time 40hrs per week
Salary: £13.27ph
Sponsorship: Not currently available
Join Highgate Care - Where Kindness Is Key
At Highgate Care, kindness isn't just something we talk about, it's the foundation of everything we do. As a small and compassionate care group, we pride ourselves on offering truly person-centred care, where every resident is valued, supported, and able to thrive. We believe in celebrating individuality, promoting dignity and above all, living by our core value: Kindness Is Key.
We're currently looking for an Administrator to join the team at Sutton Hall & Lodge If you're someone who naturally brings warmth, energy and creativity wherever you go, and you love the idea of making each day meaningful for our residents, this could be the perfect role for you.
What You'll Be Doing
As our Administrator, you'll play a vital role in enriching the lives of residents by:
* Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
* Prepare and issue regular Management Reports within the prescribed timescales.
* Process receipts of monies against Residents' accounts. Maintain records.
* Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
* Ensure continuity of the Payroll.
* Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
* Maintain complete files for Residents and Staff Members in line with the Company's policies and procedures.
* Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
* Operate office equipment such as fax, photocopier and computer as required.
* Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re- direct
* Enquiries in a friendly and efficient manner.
* Maintain stationery supplies.
* Order and maintain records of Staff Members' uniforms.
* Arrange and calculate monthly stock takes and costs.
* Participate in Staff and Resident meetings as and when required.
What We're Looking For
We're seeking someone who is:
* Warm, approachable, and brimming with positivity
* Organised, reliable, and effective with planning
* Creative, enthusiastic, and able to motivate others
* Passionate about improving the lives of older people
* Able to work flexibly across some evenings and weekends
* Previous experience in a similar role.
What We Offer
Working at Highgate Care means being part of something special. You'll enjoy:
* A friendly, supportive, and welcoming workplace
* Real opportunities for ongoing training and career progression
* A chance to make a meaningful impact in people's lives every day
* A valued role within a close-knit team that cares as much about each other as we do our residents
If you believe that kindness and compassion should be at the heart of care, we'd love to hear from you. Apply now and be part of our team at Sutton hall & Lodge that makes each day brighter for our residents.
INDKEE