Senior Training and Digital Learning Specialist
Job Summary: Working closely with the Knowledge and Training Lead, the Senior Training and Digital Learning Specialist is responsible for the overall design, development, delivery, and evaluation of training programs related to digital applications. This key role ensures that all clinical and non‑clinical staff are proficient in the use of critical healthcare systems, contributing directly to the safe, efficient, and effective delivery of patient care across the Trust. The post holder will assist the Knowledge Training and Digital Learning Lead in managing the Digital Training and Learning Team, providing leadership, direction, and oversight.
Main Duties
* Design and develop high‑quality, comprehensive digital training programs (e‑learning, classroom, virtual, self‑study) to ensure all staff are trained in accordance with their roles and responsibilities, and that training aligns with clinical workflows and operational needs.
* Collaborate actively with clinical, operational and project management leads to develop comprehensive training and support that ensures effective user adoption and achieves strategic digital objectives.
* Lead the planning and execution of digital training rollouts, clearly defining and communicating timelines, milestones, and deliverables.
* Lead the training team to deliver effective, specialist, role‑specific training for all staff groups (including clinical and administrative staff).
* Ensure the quality and effectiveness of training collateral, delivery and all training related support.
* Establish and manage evaluation mechanisms to assess training effectiveness, measure user proficiency, gather satisfaction data, and implement continuous program improvements.
* Oversee the management, administration and effective use of training systems, training collateral repositories, and the Learning Management System (LMS).
* Provide coaching, mentoring and continuous professional development guidance to the training team.
* Ensure training activities maximise the Trust's financial efficiency by minimising system errors and supporting staff competence and confidence when using Trust's digital systems.
Qualifications
Essential
* Managing training projects: Proven ability to lead and manage the entire training life‑cycle for complex clinical applications, from scoping and training needs analysis through to delivery and completion, designing and producing high‑quality, multi‑format collateral on strict timelines.
* Foundational Training Knowledge: Excellent subject‑matter knowledge of adult learning principles and instructional design, with demonstrable application of core training methodologies and needs analysis to create effective, inclusive training.
* Leading Training Teams: Proven experience managing and leading training teams, providing strategic direction, oversight, performance management, mentorship and ensuring professional development and quality consistency of junior trainers.
* Training Collateral Creation: Advanced digital skills to personally create and manage high‑quality training collateral (e‑learning, guides, videos) with strong attention to detail and understanding of training quality.
* Training Delivery Proficiency: Excellent written and verbal communication skills, active listening, ability to tailor complex information to all organisational levels, and proven ability to deliver engaging, multi‑modal training (in‑person, virtual, coaching, floor‑walking, etc.).
* Digital experience, EPR experience and healthcare policies knowledge: Advanced digital proficiency across key healthcare platforms (EPR/Cerner, MS365, LMS) and advanced content‑creation tools, expert user of the Cerner Millennium EPR, and strong working knowledge of NHS operating practices, policies and statutory frameworks (CQC, GDPR).
Desirable
* Proficient in leveraging recognised project‑management software (MS Project/Planner, Jira) and advanced Excel skills to efficiently track progress, analyse training data and report status.
* Professional certification in adult training or education (e.g. TAP, CIPD, CertEd, Awards in Education and Training).
* Experience facilitating practical knowledge transfer sessions, conducting structured coaching activities and performing quality‑assurance audits for junior trainers.
* Proactive communication and exceptional stakeholder‑management skills, with proven ability to lead training initiatives through collaboration and securing buy‑in at all organisational levels.
* Degree (or equivalent) in Computer Science, Digital Media, IT, or Healthcare; ideally 5+ years of demonstrable experience as a healthcare trainer within the NHS or similar complex clinical setting.
About the Employer
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
Contact
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342. Our primary method of communication will be via e‑mail. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job Information
Location: Royal Berkshire Hospital, London Road, Reading, RG1 5AN
Dates posted: 12 December 2025
Salary: £47,810 to £54,710 per annum
Contract: Permanent
Working pattern: Full‑time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check for previous convictions.
Certificate of Sponsorship
Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
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