Operations Manager - Bromsgrove Sport & Leisure Centre - Bromsgrove, Worcestershire at Bromsgrove Sport & Leisure Centre Full time position – Excellent salary plus benefits We’re looking for an experienced and driven individual to lead a large team as Operations Manager, they will play a key role in delivering an exceptional customer experience, ensuring a safe and welcoming environment for both members and staff, and driving the commercial success of the centre. What we're looking for: A proven leader with management experience in the leisure industry. Passionate about customer service and creating an inclusive environment. Committed to high safety standards and operational excellence. Strong commercial acumen and an eye for maximising performance Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week The successful candidate will be responsible for driving income targets and financial KPI’s, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. They will be in a senior management role supporting the General Manager in all aspects of the business We need an Operations Manager who will… Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved Lead on areas such as increasing activity and ensure all programming is working effectively Be both a role model for the centres team and to make the centre a fun and friendly environment to both colleagues and customers alike Have excellent verbal and written communication skills as well as a good understanding of IT In the absence of the General Manager, step up to the role as needed IOSH, NPLQ & Pool Plant Operator qualifications are required but will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays. You may be required to cover shifts. What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.