Join Our Clients Team as a Property Service Response Planner!
Are you passionate about delivering exceptional service within the social housing sector? Our client is looking for a dedicated Property Service Response Planner to join their dynamic team in Camden, Greater London. With an office just a 4-minute walk from Camden Town train station, you'll be perfectly situated to make an impact!
About the Role:
As a Property Service Response Planner, you'll play a vital role in ensuring the smooth running of property services. Your responsibilities will include:
Scheduling & Coordination: Support the scheduling of operatives and subcontractors to deliver a customer-focused repairs service.
Monitoring & Updating: Keep track of repair statuses and ensure all jobs are actioned promptly.
Communication: Act as a key liaison between residents and maintenance teams, providing timely updates and managing expectations.
Team Collaboration: Work closely with administrators, operatives, and supervisors to ensure high standards of service delivery.What We're Looking For:
Experience: Proven ability to thrive in a fast-paced environment and manage challenging situations.
Experience in the Housing/Property sector
Skills: Strong time management, organisational, and IT skills. Exceptional written and verbal communication abilities are a must!
Customer Focus: A commitment to providing a top-notch customer experience.Why Apply?
Be part of a supportive team dedicated to making a difference in the community.
Enjoy a vibrant work environment that values collaboration and innovation.
Contribute to the effective management properties, enhancing the living experience for residents.
If you're ready to take on this exciting challenge and help shape the future of social housing, we want to hear from you! Apply today and be part of something meaningful!
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