Full Job Description
Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge financial solutions through a unique combination of teamwork and technology.
From this continued success, we are now looking to recruit a Fraud Prevention Manager to support our exciting growth plans.
Our aim is to enhance the service we offer, push the boundaries of available solutions, and create excellent customer experiences consistent with our values. Does that sound like something you’d like to be part of?
As a Fraud Prevention Manager, you will serve as a key contact for the business and lead the development and implementation of comprehensive fraud detection strategies. You will develop robust business procedures that balance fraud loss, risk factors, and customer experience to ensure Propel Finance meets its statutory and regulatory requirements as outlined in the FCA Framework Document.
Role responsibilities
* Ensure comprehensive fraud investigation and detection activities are conducted daily in accordance with Fraud and Financial Crime frameworks.
* Oversee the Fraud Monitoring processes to ensure accounts and transactions are regularly reviewed to identify any fraudulent activity.
* Identify fraud trends and develop reports and KPIs related to potentially fraudulent activity.
* Manage the Fraud & Financial Crime helpdesk queries.
* Conduct periodic root cause analyses and identify system gaps to predict and prevent risks.
* Lead fraud prevention initiatives, implement business changes, and recommend process improvements.
* Run the Fraud Forum and provide fraud & financial crime training internally.
* Have experience in a similar role within a consumer credit background.
* Possess excellent knowledge of fraud principles, processes, and practices.
* Demonstrate knowledge of the FCA Handbook and relevant sourcebooks (CONC/PRIN/SYSC/GEN/COCON/FIT).
* Be proficient in using fraud applications and supporting technology programs.
* Have a strong working knowledge of AML/CFT, Data Privacy, and Bribery legislation and regulation.
* Possess strong analytical and reporting skills.
Why work here?
We offer a great working environment and are an ambitious business. Our success is driven by our people. Everyone, regardless of their role, can influence outcomes, share ideas, and have their voice heard. It’s a truly collaborative place to work.
At Propel, we embrace hybrid working with modern offices in Newport, London, and Manchester, plus a field-based sales team, ensuring you’re never far from colleagues.
This role is hybrid, requiring 2 days per week in the Newport office, offering the best of both worlds.
Benefits
* 25 days annual leave plus bank holidays
* Additional 2 days holiday after 5 years’ service
* Birthday day off
* Optional Private Medical Insurance
* Subsidised gym membership (£18.75/month)
* Cycle to Work Scheme
* Electric Car Scheme
* Half-day seasonal shopping
* Auto-enrolment pension with 3% employer contribution (eligibility applies)
* Life Assurance (3x basic salary)
* Company events and reward schemes
We are proud members of Stonewall’s Diversity Champions programme and committed to workplace inclusion.
The Curve Group is Propel’s outsourced recruitment partner and acts as a 'Data Processor'. They will hold the information you submit, but Propel will have access to it. You can view their privacy policy here.
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