Class 2 Driver
Reports to: Warehouse & Distribution Manager
Depot: LWC Manchester
Overview:
To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.
Main Duties:
1. Prepare the vehicle by conducting operator maintenance, ensuring all products for delivery are correct, loaded correctly, and safely.
2. Complete delivery notes, return sheets, and collect payments.
3. Execute any special requests from customers by picking up and delivering items as directed on the delivery note.
4. Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.
5. Check run sheets and pick orders for your deliveries and routing.
6. Plan your route and requirements for the drop by studying the schedule and any customer requests on the delivery note.
7. Inform customers of any stock shortages or problems with their delivery.
8. Return all empty cases and gas bottles, ensuring they are stored correctly in the empties yard and unloaded properly.
9. Adhere to correct health and safety procedures.
10. Complete all required checks and pass check sheets to the distribution manager.
11. Assist in the warehouse when required.
12. Maintain a presentable appearance in the correct LWC Drinks uniform at all times.
13. Handle physical and manual tasks as needed.
Knowledge and Experience:
* Good safety practices and driving habits.
* Possess the correct driving license for the vehicle.
* Good communication skills.
* Excellent customer service skills.
The Role:
* 5 days per week, including 1 weekend day.
* 45 hours per week.
* £2,000 discretionary bonus dependent on KPIs.
LWC Drinks Ltd provides licensed establishments with bar and sundry supplies. We are the fastest-growing privately owned drinks company in Britain, ranked 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people across 18 depots in the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
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