As a Store Manager, you'll lead your team in delivering Chow's excellent range of Asian food and exceptional customer service as we transform the UK's rest stop experience. What you will get in return as a Store Manager includes an annual bonus up to £7,800 per annum (up to 20%, dependent on location and performance), up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more, enhanced benefits including pension, sick pay, maternity, paternity, and life assurance, and fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager.
What you will be doing as a Store Manager: ensure the unit achieves, as a minimum, the financial targets agreed, budget and P&L; support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally; adhere to and ensure delivery of brand standards; overall responsibility for driving consistent high quality customer service and sales.
Qualifications
* A proven track record in managing and leading teams in a high volume, retail, or catering brand environment.
* Previous experience working to and delivering against budgets, P&L, labour costs and ratios, and cost saving initiatives.
* An ability to build strong and positive relationships with stakeholders.
* Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
* An ability to remain calm under pressure in a pressurised environment.
* You may be an assistant general manager or deputy manager aspiring to take your career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge.
We want to hear from you! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work‑life balance.
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