At Fortune Brands Innovations, we're shaping the future of high-quality, precision manufacturing—Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of a collection of leading luxury UK brands: Shaws of Darwen, Perrin & Rowe, and Victoria & Albert Baths, which we market under the umbrella brand, House of Rohl.
In addition, Aqualisa completes our portfolio with its market leading digital showering technology.
We currently have an exciting opportunity to join us as a Despatch Operative to join our growing team.
In a nutshell you will be responsible for:
To coordinate the timely and accurate fulfilment of customer orders for our brass wear products. The role encompasses order picking, packing, and shipping, requiring strong organisational and attention to detail skills.
What you are already great at:
* Loading of vehicles for despatch using the forklift and verification of paperwork against deliveries
* Booking deliveries and verification of paperwork against actual goods despatched
* Maintaining a clean, safe working environment and good housekeeping standards.
* Maintaining good communications and relationships throughout the company.
* Ensuring compliance with company procedures and make suggestions for improvement
* Conducting basic checks on outgoing products to ensure they meet quality standards.
* Assisting with general warehouse duties, including stock rotation, cleaning, and maintaining a safe working environment.
* Coordinating with carriers to arrange shipments, ensuring timely delivery of goods.
* Assist with goods in team, as and when required.
* Maintaining a clean, safe working environment and ensuring compliance with Health and Safety standards.
* Maintaining good communications and relationships throughout the company.
* Ensuring compliance with company procedures and make suggestions for improvement.
For this role we would need you to demonstrate:
* Experience in a warehouse or despatch environment (preferred but not essential).
* Good organizational and time management skills.
* Attention to detail and accuracy.
* Ability to work effectively as part of a team.
* Physical ability to lift and move products.
* Forklift license (advantageous).
What your colleagues say about you:
* An ideas and solutions focused person
* An excellent and engaging communicator, confidence to communicate at all levels
* Very organised and methodical
* Able to communicate ideas both verbally and in writing
* Very high level of attention to detail
How You Work Matters – Our Blueprint Behaviours
Think Big, Learn Fast
* You bring ambition and a growth mindset to every shift
* You adapt quickly and make improvements with confidence
Work It Together
* You collaborate to get the best outcomes across shifts and departments
* You lead with accountability while enabling others to thrive
Make the Hard Call
* You make pragmatic, timely decisions—even without all the information
* You balance focus, empathy, and business priorities
Our Core Competencies
We look for people who:
* Cultivate Innovation – Always remain curious
* Actively Learn – Grow your own capability and help others do the same
* Collaborate – Use your network and teamwork to drive success
* Plan and Align – Make work relevant, focused, and purposeful
Why Work With Us?
At Fortune Brands, We Work Together, Think Big, and Learn Fast. You’ll be empowered to make decisions, lead with creativity, and shape experiences that leave a lasting impression on our clients. Our values go beyond buzzwords—they guide everything we do.
The Benefits:
• 33 days holiday (inclusive of Bank Holidays)
• Annual Incentive Plan Bonus Structure
• Health & Wellbeing Programme + Health Cash Plan
• Life Assurance & Pension Plan
• Flexible Working Model
• Employee Assistance Programme
• High Street Reward Scheme
• Eye Care Support for Frequent Screen Users
• Refer a Friend Programme
• Free Parking
• Employee Recognition Programme
Our Hiring Process:
• You’ll be contacted by our resourcing team for an initial conversation.
• You’ll be invited to our site for an engaging 1 or 2-stage interview process.
• We’ll give you full clarity on what to expect—so you can truly shine.
• If successful, we’ll confirm your start date and welcome you to your House of Rohl journey.
• If you haven’t heard from us within 4 weeks, please consider your application unsuccessful.