Food & Beverage Assistant (Bar) - Roehampton, London
Reporting to: - Bar Manager
Hours: - 40 hours per week
Salary: - £28,808
Job Purpose: -
To participate in the day-to-day operation of the Food and Beverage department with the focus on the bar operation.
Key Responsibilities: -
* To create 100% member satisfaction through providing a ‘yes I can’ attitude and exceeding members expectations
* To follow the 8 steps of service training to ensure 100%-member satisfaction in Food & Beverage service
* To ensure adherence to set standards for all Food & Beverage service
* To follow and complete cleaning schedule as requested to ensure all storerooms, corridors and the bar area are kept to the highest of standards
* To learn and understand the food and drinks we are serving to be able to talk to Members about the products and to ‘Upsell’ as and when possible
* To set-up and refresh when necessary, the Members bar, piano bar, function rooms or any other areas as required
* Adhere to opening and closing procedures when on the rota for those shifts
* To handle cash and take payments for goods in accordance with club procedures
* Ensure Members follow the Members bar rules & regulations or ensure a senior member of the team is aware of any breaches
* Duties required for the smooth running of the bar – stocking up, stock rotation, beer line cleaning, pre / post service preparation
* To ensure you adhere to all legislative and company fire, health & safety and security guidelines
* To attend daily pre-shift meetings to discuss the day’s upcoming events in detail, special requests, and product development
* To ensure the correct uniform and name badge are worn at all times
* To actively participate in departmental meetings
* Any other reasonable request by your manager or a senior manager
The above job description is not exhaustive, and you may be required to carry out tasks as specified by the club that are outside the content of your job description on occasion
While full training will be given the ideal candidate will possess the following qualifications and competencies: -
* Trustworthy & reliable
* Experience in an events environment is desirable but not essential
* Ability to use your own initiative
* Good customer care skills including respecting internal external customers
* Excellent attention to detail
* Strong team player & good communicator
* Good time management skills
* Professionally well groomed
Benefits include:
* Staff Fund of £550 paid twice yearly after qualifying period
* 30 days annual leave (including bank holiday plus 2 additional life leave per annum)
* Lieu time for time worked over contracted hours
* Meal whilst on duty
* Generous staff referral scheme
* Generous company pension matching up to 15% after a qualifying period
* On site parking
* Use of Club’s facilities on working day following qualifying period
* Staff classes including tennis, golf, pickleball, Art
* Employee Assistance Program and mental health support
* Staff events
* Death in Service of 4 x salary
* Ongoing training and development
* Career pathway
To apply send a CV and covering letter detailing how you meet the criteria and why you think you are the ideal candidate for this role.