Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We’re passionate about making the pharmacy experience as easy and convenient as possible online.
About the Role
We’re looking for someone who’s eager to share their expertise, inspire the team and drive a culture of continuous learning to constantly improve our pharmacy and put our patients first. If this sounds like you, we'd love you to join the fast-growing, enthusiastic team!
As a key member of the pharmacy team, you will be responsible for developing and supporting all aspects of the pharmacy. The role must ensure high-quality, innovative and up-to-date pharmacy services, which will consistently meet the needs of all our patients.
The right individual will be commercially focused with excellent clinical skills and someone who can effectively communicate with patients and other healthcare professionals. They will help lead and manage a skilled team to provide an outstanding pharmacy service, in addition to further developing the business.
Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon.
Key Responsibilities
* Help ensure the pharmacy is always operating safely and efficiently within the General Pharmaceutical Council’s standards for distance-selling pharmacies
* Help ensure a high-quality, innovative and up-to-date service that meets the needs of all our patients
* Ensure relevant clinical audits are performed to monitor and improve the pharmacy service
* Participate in the revision and development of local dispensary policies and SOPs
* Participate in multidisciplinary teamwork, helping to motivate staff and maintain effective working relationships
* Address escalated customers' requests and complaints, showing excellent communication and customer service skills
* Help oversee the procurement of pharmacy supplies and stock control
* Be an enthusiastic, driven, and self-motivated leader who can support the business aims and objectives
* Be a dynamic and organised leader with excellent attention to detail
* Work closely with the marketing and development team to ensure any patient-facing content is clinically correct
* Be able to cover the role of the responsible pharmacists should the need arise
Key Skills and Requirements
* GPhC registered
* High levels of IT literacy and numeracy are essential
Package and Benefits
* Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King’s Cross and Farringdon
* Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.)
* Free parking
Private medical insurance (activated after probation), with rewards including:
* Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health
* Discounted Apple Watch
* Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings
* Discounted cinema tickets (Vue, ODEON)
* Up to 20% off on up to 4 hotel bookings a year with Expedia
* Discounts on Waitrose shopping and healthy food boxes (Mindful Chef)
* Vitality American Express Credit Card (get up to 2% cashback)
* Rakuten TV on-demand movie rentals
* 30-day Deliveroo Plus Gold Membership
* Weekly discounts at Itsu
* Amazon Gift Card (£5 or £10 gift card each month)
* Up to 25% discount with the luxury hotel, Mr & Mrs Smith
* GymShark and SportsShoes discounts
* 12 months Fiit Membership
* 25% off selected full-priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment
* WeightWatchers Premium membership for 6 months for £30
* 12-month subscription with Headspace
* Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+
* Free Allen Carr Easyway stop smoking programme worth up to £379, with the option to attend one programme at over 40 centres nationwide
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