Red Recruitment is recruiting a Collections Handler in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.
They are looking for a Collections Handler to join their team on a temporary basis. Ideally, you will have experience working with collections, debt management, or financial services.
The hourly rate is £12.21 per hour and this is a full-time position.
Benefits and Package for a Collections Handler:
* Salary:£12.21 per hour
* Hours:Monday Friday, 5pm - 9pm
* Contract Type:Temporary
* Location:Banbury
* Start date:ASAP
* Smart, Casual dress
* Company events
* Company pension
* Referral programme
* Transport links
Key Responsibilities of a Collections Handler:
1. Handling and resolving customer queries across multiple channels, including telephone, email, and webchat, ensuring a first contact resolution
2. Taking ownership of customer queries, ensuring they are escalated to the relevant departments when necessary, in order to provide timely responses within agreed Service Level Agreemen...