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Communications support officer

Eastbourne
Support officer
Posted: 12h ago
Offer description

Job summary This role is designed to provide day-to-day administrative, design and practical support across internal communications, social media, publications, events and digital channels, supporting the team while also being able to deploy specific skills, such as writing press releases and internal communications across a range of traditional and social media channels. Main duties of the job Content & Channel Support Create and schedule approved posts for Twitter/X, Facebook, Instagram and LinkedIn using Trust tools (e.g. Hootsuite). Take high-quality photos and short smartphone videos at Trust events and upload or share via social channels (training provided). Update intranet and website pages with news and images using the CMS (training provided). Design posters, leaflets and digital graphics using approved templates. Internal Communications Support production of the weekly staff bulletin and monthly team brief packs. Update digital signage across Trust sites. Distribute posters and leaflets to wards and departments. Administration & Coordination Maintain accurate contact databases and mailing lists. Coordinate print requests, quotes, orders and deliveries. Book rooms, catering and equipment; minute meetings and track actions. Events & Visits Provide on-the-day support for awards events, public engagement, VIP visits and awareness days, including set-up, registration and photography. Monitoring & Reporting Run basic social media and website analytics and flag key figures to Band 6/7 staff. Monitor the communications inbox and handle routine enquiries under supervision. General Cover for other Band 4 team members during leave or sickness. Keep the shared drive and photo library organised and up to date. About us A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Job description Job responsibilities Please see the attached job description. For any further questions or queries, please contact the appointed manager of the vacancy. Job description Job responsibilities Please see the attached job description. For any further questions or queries, please contact the appointed manager of the vacancy. Person Specification Qualifications Essential Educated to A Level or equivalent experience Desirable Graphic design and/or media training Experience Essential At least 1-2 years' communications related experience (can include internships or voluntary roles) A good understanding of Microsoft Office Evidence of continuing professional development Experience of using social media in a professional/organisational capacity Excellent attention to detail Good time management skills Desirable Previous experience of working in the NHS Skills Essential Advanced computer skills (word, excel, powerpoint) Friendly, approachable and able to work in a team Able to ask for help in sensitive situations Capable of applying sustained concentration and focus on priorities and outcomes within a diverse workload Other Essential Reliable work record DBS clearance if applicable Evidence that personal behaviour reflects Trust Values Person Specification Qualifications Essential Educated to A Level or equivalent experience Desirable Graphic design and/or media training Experience Essential At least 1-2 years' communications related experience (can include internships or voluntary roles) A good understanding of Microsoft Office Evidence of continuing professional development Experience of using social media in a professional/organisational capacity Excellent attention to detail Good time management skills Desirable Previous experience of working in the NHS Skills Essential Advanced computer skills (word, excel, powerpoint) Friendly, approachable and able to work in a team Able to ask for help in sensitive situations Capable of applying sustained concentration and focus on priorities and outcomes within a diverse workload Other Essential Reliable work record DBS clearance if applicable Evidence that personal behaviour reflects Trust Values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name East Sussex Healthcare NHS Trust Address Eastbourne (base) with an expectation of multi-site presence with the possibility of flexible working Eastbourne BN21 2UD United Kingdom Employer's website

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