Transport Operations Manager Menzies Distribution Solutions is looking for an experienced Transport Operations Manager to join our team in Knowsley. We’re looking for someone with a smart approach and previous people management skills, who will be able to blend in to a small ‘in plant’ team to successfully manage the operation of the contract. The Details: Salary: £37,500 Per Annum Shift Pattern: Monday - Friday Start & Finish Time: 08:00 – 17:30 Hours Per Week: 45 Monthly Pay Free Gym Access onsite Operations Manager Duties: Maintain a safe working environment which complies with all aspects of the Company H&S policy Accountability for the management and supervision of the dispatch operation. Effective leadership and management developing best practice across areas of responsibility. Manage, support and develop the operational team through continuous improvement and proactive communication. Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI’s. Liaise, support and develop effective working relationships with internal and external customers Partly Responsible for compliance including H&S and Standard Operating Procedures, including accident investigation and route cause analysis. Assist the Depot Manager in ensuring all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements Line management responsibility for the relevant Human Resources Policies and practices such as recruitment, development, absence management, performance management etc Undertaking reviews as necessary and giving feedback on any performance or time keeping issues etc, undertaking action as necessary. Plan and arrange for the training and development of operational staff, including upholding highest standards of H&S ensuring all inductions and regular training is complete and logged. Ensure and monitor effective use of driver and vehicle resources, being proactive in achieving fuel efficiency and improved MPG Maintain a safe working environment which complies with all aspects of the Company H&S policy Accountability for the management and supervision of the dispatch operation. Effective leadership and management developing best practice across areas of responsibility. Manage, support and develop the operational team through continuous improvement and proactive communication. Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI’s. Liaise, support and develop effective working relationships with internal and external customers Partly Responsible for compliance including H&S and Standard Operating Procedures, including accident investigation and route cause analysis. Assist the Depot Manager in ensuring all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements Line management responsibility for the relevant Human Resources Policies and practices such as recruitment, development, absence management, performance management etc Undertaking reviews as necessary and giving feedback on any performance or time keeping issues etc, undertaking action as necessary. Plan and arrange for the training and development of operational staff, including upholding highest standards of H&S ensuring all inductions and regular training is complete and logged. Ensure and monitor effective use of driver and vehicle resources, being proactive in achieving fuel efficiency and improved MPG Operations Manager Requirements: ‘Right To Work’ in the UK Knowledge of Drivers Hours, Tachograph and WTD legislation. Knowledge of Health & Safety. Able to manage, motivate and develop people Budget management Project management KPI development and measurement Ability to plan and organise effectively to meet deadlines Ability to use and understand computerised systems including TMS and WMS systems High level of accuracy and numeracy, keen eye for detail Transport management experience Benefits Time For You: Relax with 28 days of holiday inclusive of bank holidays. Give Back: Receive a paid day to volunteer for a charity of your choice. Appreciating You & Others: Celebrate special moments with Value Awards! Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers. Your Future: Join our contributory workplace pension scheme for financial security. Exclusive Discounts: Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE! Progression & Training: Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. A paid day leave per year for your periodic CPC Training provided by us. Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling. INCLUSION Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.