Our Story Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. Why Work for Us: We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry. To support the organisation by completing Know Your Client (KYC) checks and contributing to AML and risk-related processes, by maintaining accurate compliance records. The role provides essential administrative and analytical support to ensure the business meets its regulatory obligations including Anti‑Money Laundering and Counter‑Terrorist Financing (AML/CTF) obligations. Main Responsibilities of the Role Are: AML / KYC Support Carry out KYC checks on new and existing clients using defined policies, procedures and processes. Maintain organised and accurate KYC records and update systems (e.g. Salesforce) with the status of checks. Manage basic workflow tasks, including gathering information from internal teams and external parties, documenting information in a clear and concise manner Identify and record any process issues in the team’s tracking spreadsheet, escalating high-risk issues as necessary. Maintain an organised process for tracking and following up on open KYC checks to ensure timely completion. When information and responses are delayed, escalate to the appropriate team member. Escalate higher risk queries or concerns to senior team members promptly. Provide routine guidance to colleagues on KYC requirements, ensuring queries are dealt with in a timely manner. Risk & Compliance Process Support Identify and report any gaps or issues in AML and risk processes to management, and support enhancements to controls and procedures as required. Support in the production of management information or reports related to AML and risk activities. Support with the creation and updates of risk assessments across the organisation. Help maintain compliance and risk registers, including gifts and hospitality. Support the administration of the Registered Valuer Scheme as required. Support the gathering of information to support with the insurance renewals of the organisation. ISO & Internal Controls Support Assist day‑to‑day ISO management system activities, including: scheduling and assisting with internal audits monitoring progress of improvement actions Undertake other compliance‑related administrative tasks to support the effective operation of the ISO programmes. Assist with quarterly checks or audits. General Administrative Duties Provide general administrative support to the GRC team. Carry out other duties appropriate to the role, as required. Desired Skills, Knowledge & Experience Experience of working within compliance, AML, risk management or regulated environments. AML or compliance training (e.g. ICA / ACAMS) is beneficial but not essential. Knowledge or awareness of commercial real estate operations. Strong attention to detail and ability to follow defined procedures. Good organisational skills with the ability to prioritise workload. Clear communication skills, both written and verbal. An understanding of company ownership structures. Comfortable working with IT systems including MS Office; experience with Salesforce is an advantage. Ability to work well as part of a team. Professional and approachable manner. At Avison Young, we’ve always put people at the heart of what we do. In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women’s Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry. Our global DEI steering committee shapes our strategy to continue to increase industry access for underrepresented groups and accelerating initiatives led by our employee resource groups, including our Women’s Network, Black Professionals and LGBTQ groups. In addition to leading global initiatives, the steering committee’s work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities. Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that: empowers all our employees to thrive, reflects all backgrounds and talents, allows individuals to be successful and feel a sense of belonging, and foster a workplace that is supported, inclusive and has a strong sense of community between colleagues. Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers. As a Disability Confident Employer, we are committed to removing any obstacles to inclusion. If you need any adjustments to support your application or any part of the recruitment process, such as information in alternative formats or special requirements to access our buildings, or you are eligible under the Disability Confident Scheme please contact us at careers.uk@avisonyoung.com careers.uk@avisonyoung.com > and we will do everything we can to help. We are committed to inclusion in our hiring processes, and we want to give everyone a chance to show what they can bring to our organisation. If you are not sure that you have all the skills in the person specification, please still apply. We value passion and potential in our employees, so it would be great to hear from you and why you would suit this position. Some of our roles may be remote and some roles may be specific to our offices, but you will need to confirm you have the right to work in the UK.