đź“ŤLocation: GEM Compliance Training - Bradford
đź•’Full-Time | Monday to Friday (40 hours/week)
Join a growing team making a difference through high-quality training delivery.
GEM Compliance Training is seeking a highly organised and proactive Training Coordinator to support the delivery of our First Aid training programmes and wider compliance courses.
You’ll be working alongside existing coordinators and reporting directly to our Operations Director, playing a key role in ensuring courses are delivered smoothly and clients receive the highest standard of service.
Key Responsibilities
* Process public and private course bookings
* Manage course listings and schedules via our CRM
* Notify awarding bodies of upcoming courses and completions
* Coordinate trainer and venue availability
Course Preparation & Follow-Up
* Make pre-course calls and request relevant learner information
* Raise course paperwork and order qualifications
* Ensure trainers have all required course details and equipment
* Update trainers and venues with confirmed course information
* Post-course: process paperwork and order/send certificates
Customer & Internal Communication
* Respond to general customer enquiries
* Provide administrative support to trainers and internal teams
* Refer sales enquiries to the Account Manager
* Maintain accurate records and learner documentation
What You'll Bring
* Strong attention to detail and excellent organisational skills
* Confident and professional communication skills
* Ability to manage multiple tasks and deadlines effectively
* Experience in training administration, coordination, or operations (preferred)
* Familiarity with CRM systems and digital scheduling tools (advantageous)
Why Join GEM Compliance Training?
* Collaborative, supportive team environment
* Opportunity to grow within a respected training provider
* Be part of a company passionate about delivering high-quality training across the UK
Interested? Apply Now!
Contact Gavin Milligan to express your interest or apply:
01274 752777
GEM Compliance Training is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
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