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Aml/kyc operations analyst

Glasgow (Glasgow City)
Robert Walters - Sydney
Operations analyst
£30,000 - £60,000 a year
Posted: 1 October
Offer description

AML & KYC Analyst

Location:
Glasgow

Contract:
12 Months

Keywords:
AML, KYC, Operations, Compliance, Due Diligence, Client Onboarding, Regulatory, Risk Management, Process Improvement, Team Collaboration

An exciting opportunity has arisen for an Anti-Money Laundering and Know Your Customer Operations Analyst to join a globally recognised financial services organisation in Glasgow. This role offers the chance to work within a supportive, inclusive, and collaborative environment where your attention to detail and commitment to high standards will be highly valued. You will play a pivotal part in ensuring regulatory compliance and safeguarding the integrity of client onboarding processes. With hybrid working arrangements-three days in the office and two from home-you can enjoy greater flexibility while contributing to a team that values diversity, professional growth, and community engagement. The organisation is committed to providing comprehensive training opportunities, career progression, and a workplace culture that champions well-being, inclusion, and giving back through local charity partnerships. If you are passionate about compliance, eager to develop your expertise in AML/KYC operations, and thrive in environments that encourage knowledge sharing and continuous improvement, this is the perfect next step for your career.

* Enjoy flexible hybrid working with three days in a centrally located Glasgow office featuring an onsite gym and restaurant, supporting both your professional ambitions and personal well-being.
* Join a diverse team that values collaboration, inclusivity, and ongoing development, offering unrivalled scope for progression and access to extensive training resources.
* Be part of an organisation renowned for its commitment to community involvement, employee recognition programmes, and fostering an environment where every individual can maximise their potential.

What you'll do:

As an Anti-Money Laundering and Know Your Customer Operations Analyst based in Glasgow, you will immerse yourself in the critical processes that underpin client onboarding and ongoing due diligence. Your day-to-day responsibilities will involve conducting detailed investigations into new and existing clients using robust research methodologies. You will prepare comprehensive case files for supervisory review while remaining vigilant about emerging regulatory changes that impact KYC protocols. By collaborating with various internal teams-including those directly interfacing with clients-you will help gather essential documentation efficiently. Your ability to escalate risks effectively ensures that potential issues are addressed swiftly. In addition to managing due diligence activities across diverse business areas, you will act as a trusted resource on AML/KYC documentation requirements. Your proactive approach towards process improvement will contribute significantly to operational excellence. Through regular interaction with Compliance teams on complex cases involving different client types or financial products, you will deepen your understanding of the regulatory landscape while supporting the organisation's commitment to best practices.

* Conduct thorough research and investigation into clients as part of the Know Your Customer process, ensuring all information is accurate and up-to-date according to regulatory requirements.
* Prepare detailed case files for further review by supervisors, maintaining meticulous records throughout each stage of the process.
* Stay informed on all relevant regulatory changes affecting client KYC, suitability assessments, and documentation standards to ensure ongoing compliance.
* Escalate any identified risks or concerns during documentation reviews promptly and appropriately to safeguard organisational interests.
* Collaborate closely with client-facing teams to collect necessary documents and information required for regulatory adherence and internal policy compliance.
* Engage proactively in continuous process improvement initiatives aimed at enhancing operational efficiency within the AML/KYC function.
* Act as a subject matter expert on required anti-money laundering documents and procedures, providing guidance to colleagues as needed.
* Manage and facilitate comprehensive client due diligence activities across multiple business lines.
* Serve as a primary point of contact for KYC matters or designated clients, addressing queries with professionalism and clarity.
* Discuss complex issues with Compliance regarding client types, structures, financial products, services, or other risk-related topics as they arise.

What you bring:

To excel as an Anti-Money Laundering and Know Your Customer Operations Analyst, you will bring proven experience from similar roles where you have managed complex casework relating to compliance or risk assessment. Your keen eye for detail ensures that no aspect of client documentation is overlooked while your strong communication skills allow you to build rapport with colleagues across departments. Analytical thinking comes naturally to you; you are adept at identifying patterns or anomalies within large datasets which supports effective decision-making. You understand the importance of adhering strictly to regulatory guidelines yet remain adaptable when faced with evolving requirements. Your ability to juggle competing priorities under pressure is matched only by your commitment to delivering results on time. A collaborative spirit defines your approach-you thrive when sharing insights or learning from others within a supportive team setting. Familiarity with key software tools such as Excel enhances your capacity for efficient data handling while underpinning your contributions towards continuous process improvement.

* Demonstrated experience in case management roles focused on anti-money laundering or know your customer operations within financial services or related sectors.
* Exceptional attention to detail coupled with a dedication to maintaining consistently high quality standards across all tasks undertaken.
* Excellent written and verbal communication skills enabling you to influence stakeholders at various levels both internally and externally.
* Proven analytical abilities alongside strong prioritisation skills allowing you to manage multiple tasks efficiently under tight deadlines.
* A solid understanding of risk management principles with an awareness of controls necessary for effective compliance operations.
* Capacity for lateral thinking which enables you to appreciate broader business implications beyond immediate tasks at hand.
* A sense of urgency combined with effective multi-tasking capabilities ensuring timely completion of assignments without compromising accuracy.
* Client-focused mindset demonstrated by successful partnership with internal groups or direct client coverage teams in previous roles.
* Willingness to share ideas openly while working collaboratively within a team-oriented environment that values knowledge exchange.
* Proficiency in Microsoft Excel along with familiarity using other MS Office tools essential for data analysis and reporting.

What sets this company apart:

This organisation stands out as a global leader not only because of its scale but also due to its unwavering commitment to nurturing talent within an inclusive culture. Employees benefit from flexible working arrangements designed around their needs-balancing professional responsibilities with personal commitments has never been easier thanks to hybrid schedules that combine office camaraderie with remote convenience. The centrally located Glasgow office provides modern amenities including an onsite gym and restaurant so you can recharge during busy days. Diversity is celebrated here; people from all backgrounds are welcomed into teams where their unique perspectives drive collective success. Training opportunities abound-whether you are looking to deepen technical expertise or broaden industry knowledge-and clear pathways exist for those seeking advancement within the company's meritocratic structure. Community engagement is woven into everyday life through partnerships with local charities; employees are encouraged not just to succeed professionally but also give back meaningfully. Above all else, this is a place where integrity matters: shared values rooted in honesty, respect, teamwork, and excellence create an environment where everyone can flourish together.

What's next:

If you are ready to take the next step in your compliance career within a truly supportive environment that values growth, collaboration, and making a difference-this is your moment

Apply today by clicking on the link provided-your future team looks forward to welcoming you

We are committed to creating an inclusive recruitment experience.
If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at

to discuss further.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

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