Overview
Full-time Housekeeper - Found - 37 hours a week (5 days / Monday-Sunday)
The Company
Found are the exclusive in-house operator of market leading UK developer FEC. We are striving to be the no.1 experience led, brand-centric 360 lifestyle operator in the UK.
We are obsessed with experience led living, and we view every touch point with our customers as an experience to maximise and as an opportunity to add value. From greeting our residential customers at the door at the end of each day, to supporting our commercial clients in their own growth, to onboarding and viewing – we sweat the small stuff, ensuring our buildings, homes, neighbourhoods and green spaces come to life.
The Role
The Housekeeper will be the hero behind keeping our communal areas fresh and gleaming, from polishing and dusting to vacuuming. It's all about keeping things spotless and creating a welcoming space for our residents.
You'll be the friendly face residents can count on for help, whether it’s with cleaning requests or assisting with small tasks around the property. You’ll play a key role in making sure everything stays on track—checking off daily cleaning tasks, keeping supplies organized, and looking sharp while you do it.
Key Responsibilities
* Clean all communal areas daily, including polishing, dusting, vacuuming, and adding sparkle to apartments for new move-ins.
* Keep lifts spotless and ensure panels are streak-free.
* Approach all resident requests with a friendly, helpful attitude, focusing on exceptional service.
* Empty, thoroughly clean, and replace outdoor ashtrays in their original spots.
* Provide guidance and assistance to residents with a positive, can-do attitude, ensuring the highest level of customer care.
* Report any health and safety issues immediately to your line manager.
* Complete the daily cleaning checklists on time.
* Keep cleaning supplies organised and stocked.
* Maintain a clean, smart, and professional appearance at all times.
* Provide utility readings to residents as needed.
What are we looking for?
* Previous experience as a cleaning pro in hospitality or residential spaces? Perfect!
* Great communication skills and a laser-focus on detail.
* You can work independently on your own, but you’re cool with following instructions too.
* High standards in both cleaning and customer service are a must!
* Able to juggle tasks in a fast-paced environment? Time management skills are key.
What’s in it for you?
* 25 days annual leave increasing with service - pro rata for part time roles
* Pension
* Family friendly policies
* Access to gym membership discounts, cycle2work, health cash plans and more
* YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities, fostering a stronger community.
* Together, we win - Celebrating team success with shared experiences
* Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you, from attending conferences to pursuing certifications.
* Feel great, do great - we will be offering you different wellness programs designed to support your health, resilience, and growth.
Details
* Job Type: Full-time
* Expected hours: 37 per week
* Schedule: Day shift; Weekend availability
* Experience: Cleaning: 1 year (preferred)
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Real Estate and Hospitality
Equal Opportunities: It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.
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