Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in Maintenance Operations? With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen Position: Cleaning Supervisor Salary: £28,923 4% pay award from 1st April 2026 Location: Torrington Avenue, Coventry, CV4 9AJ Basis: Permanent, 37 hours per week Working Pattern: Monday - Sunday 5 working days over 7 Key Responsibilities: Our busy Communal Cleaning Team delivers cleaning services across Coventry. In this role, you will manage and support a team of mobile and static Cleaning Technicians based across all three locations. You’ll be responsible for the day-to-day planning of workloads, supervising staff, and ensuring high cleaning standards are maintained within a social housing environment. You’ll bring strong, hands-on experience in all aspects of communal cleaning, including corridors, lifts, foyers, bin stores, welfare rooms, toilets, stairwells, litter picking, and immediate external areas. You’ll also be confident in training staff, carrying out quality audits, and ensuring standards are consistently met. As part of the role, you’ll complete regular one-to-one meetings, manage sickness reviews, and provide ongoing support and performance feedback to your team. Qualifications and experience: Previous cleaning experience Experience leading or managing teams in an operational environment Ability to motivate, develop, and lead a team while promoting a positive company image Confidence managing performance, attendance, and sickness issues Strong communication skills and ability to build effective working relationships A team-focused approach with good customer skills A full driving licence and willingness to drive a small company van Please note: This role requires a basic DBS check. Manager’s Quote: Come and join the Coventry Cleaning Team. Learn the role of Team Supervisor and help to support and motivate the Cleaning Technicians. What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme – option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Find out more here: Citizen | Benefits Company Culture: We will be an employer of choice and invest in our people Our team is passionate about making a positive impact and driving innovation in Maintenance Operations. We will work together as one team and embrace our Citizen values. Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities. Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk Closing date: 20th March 2026 Interview date: 25th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process Proud Corporate Member of WISH - The Network for Women Working in Social Housing Citizen Housing is a Disability Confident Employer Official Accredited Living Wage Employer