Job Summary
Job Title: Sales & Service Administrator
Location: Scunthorpe, North Lincolnshire
Hours of work: Monday – Friday, 8:45am to 5pm
Salary: £23,000 per annum
Holidays: 20 days plus Bank Holidays
Right Action Limited is seeking a Sales/Service Administrator to assist during its continued expansion. Right Action Limited has two separate business divisions, e-Commerce and Service. The successful candidate will work across both business divisions. Training will be provided in respect of systems, processes and products and the opportunity presents the successful candidate with an abundance of future potential as the Company grows.
Responsibilities
* Day to day use of our business software package, SAP Business One and Simpro (training to be provided).
* Inputting details for new customers.
* Processing sales orders / invoices.
* Assisting with the booking in and scheduling of jobs within our Service Division.
* Preparing and providing quotes for customers.
* Placing purchase orders on our suppliers (both stock and direct delivery) and dealing with supplier queries.
* Answering the telephone and making outgoing telephone calls.
* Dealing with customer enquiries.
* Liaising with our engineers for bookings, queries and assistance.
* Following up quotes and new enquiries with customers by e‑mail and telephone.
* Resolving delivery issues or problems with orders.
* Updating and circulating the daily sales figures to all staff as required.
* Filing and taking part in regular office admin tasks.
Person Specification
* Positive ‘can-do’ attitude
* Enthusiastic
* Computer literate
* Eye for detail
* Organised
* Personable and Friendly
* Honest
* Good communicator
* Can work under pressure
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