Provisioning & Sales Administrator
?? Glasgow | ?? Full-time (37.5 hours per week) | ?? £30,000 £32,000 + Quarterly Bonus
We are seeking a highly organised and motivated Provisioning & Sales Administrator to join a growing business support team. This role is perfect for someone who enjoys coordinating processes, staying organised, and providing excellent customer service.
You will play a key part in ensuring broadband, ethernet circuits, IT services, and telephony orders are processed smoothly and installed on time keeping customers updated every step of the way.
?? What Youll Be Doing
* Managing orders from start to finish, ensuring deadlines are met
* Keeping internal systems updated (Halo CRM) with accurate notes
* Liaising with sales, suppliers, and internal teams to confirm timelines
* Scheduling installations and confirming dates with clients
* Communicating progress to customers with weekly updates
* Ensuring all completed orders are passed to finance for billing
* Managing provisioning and sales mailboxes, responding to queries
* Handling inbound calls and supporting customers