Cruise Admin Expert - Ayr / Hybrid
Salary and benefits Competive salary plus benefits Contract length Permanent, Full time Locations Ayrshire and Arran
Following another record‑breaking year and with exciting plans for continued growth, our client, an award winning cruise company are expanding their team and are now looking for a talented Cruise Admin Expert to support their ongoing success.
So, if you are a proven team player, with the ability to work independently, possess a can-do attitude with a methodical and positive approach towards all tasks and can demonstrate best practices and flexibility at all times, then we’d love to hear from you!
This is an office based/hybrid role in Ayr and our client can offer a competitive salary with excellent benefits including Private Healthcare, educational opportunities and discounts on personal holidays.
Working hours are Mon – Sat 9am – 5.30pm on a full time basis.
If this role is of interest to you, please apply online.
Role of Cruise Admin Expert:
1. Booking Confirmations: daily quality checks, process previous days bookings and send confirmation to client.
2. Tickets: Ensure all tickets are issued within agreed timescales.
3. Costing Queries: take on initial investigation & resolution of all costing queries from finance.
4. Mailbox management: prioritising & managing mailbox workflow on a daily basis.
5. Diary Management: manage and action daily diary entries, prioritising where necessary.
6. Support Customer Service and Sales Team in line with business needs.
7. Notifications: handling updates from cruise lines in relation to existing bookings including itinerary changes, embarkation information, errata’s
8. Flight Schedule Changes: review and update minor schedule changes
Skills required for the role:
9. Previous administration/audit experience.
10. Travel admin experience is advantageous.
11. Be process driven and able to work under pressure while still maintaining accuracy and attention to detail.
12. Possess excellent numeracy and problem-solving skills.
13. Possess good time management skills and prove the ability to multi-task.
If you’re interested in learning more about this Cruise Admin Expert role, please press the apply online button now!