Job Title IT Manager
UK, 1 day in Manchester office/ needs to be flexible to travel to the office when required
Vypr is a Manchester HQd Private Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform provides reliable consumer data to help manufacturers and retailers understand what their customers want to see on shelves. This helps reduce the time and cost spent developing new products, which makes for better products, faster.
Were using scalable new technology to reimagine our product intelligence platform with limitless future potential, from personalisation to AI enhanced insight.
Lead day to day IT operations across our Manchester office and hybrid/remote users.
Administer and improve infrastructure: collaboration platforms (Azure/Microsoft 365), networks and enduser devices.
IT service management: ticketing, SLAs, documentation and asset tracking.
Build and execute an IT roadmap aligned to business goals and growth.
Identify, evaluate and implement technologies that improve productivity, collaboration and scalability.
Advise the CPO on IT trends, budgets, risks and optimisation opportunities.
Own security execution: device management, access control, patching and vulnerability management.
Maintain data protection: policies, backups, disaster recovery (DR) and business continuity plans (BCP).
Partner with compliance and engineering to align internal IT.
Build vendor relationships and work with our finance team on procurement and contracts for value and performance.
Champion a culture of proactive IT support and continuous improvement.
Availability, performance and resilience of internal IT.
Overall IT security posture; Backups, DR/BCP plans and adherence to data protection policies.
SLA adherence and high employee satisfaction with IT support.
Contract management, performance and value for money from suppliers.
Accurate asset lifecycle tracking and highquality documentation.
Reliable support for hybrid work and mixed Mac/Windows environments.
Azure, Microsoft 365 admin, networking/VPNs and identity management.
Road mapping, prioritisation and aligning IT to company objectives.
Risk assessment, policy enforcement, vulnerability/patch management and compliance alignment (GDPR/ISO 27001/Cyber Essentials).
Managing vendors and building crossfunctional relationships.
Budgeting, vendor negotiation and ROI analysis.
Documentation and training to uplift adoption and security awareness.
Supporting growthstage environments and hybrid workforces.
ITIL (Foundation or higher)
At Vypr, we value being Agile by embracing flexibility, making quick informed decisions, and driving continuous improvement. Hybrid working
Company paid medical cashplan
Enhanced annual leave
Access to well-being support, including an Employee Assistance Programmes
Life Assurance
Day off on your birthday
Enhanced parental leave
Our Talent Selection process focusses on creating a mutual, fair and transparent dialogue that helps you and us to establish whether the role could be a rewarding career fit.