About the Role
We are looking for an enthusiastic Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, we want you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can possibly be.
Company Culture & Benefits
- Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet?
- Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
- Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
- Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
- Did we mention there is no evening or Sunday working too?
- Do you have excellent customer service skills?
Responsibilities
- Help to maintain high standards of visual merchandising throughout the shop
- Assist our customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in the sorting and preparation of all donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
- Ensure that personal behaviour reflects the visions and values of the company
Qualifications & Skills
- Are resilient, supportive, caring, hands‑on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Are adaptable; able to think on your feet
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
Hours
Hours will be worked on a shift basis between Monday and Saturday.
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all sectors.
