Your newpany
A public sector organisation based in Darlington is looking for a motivated and experienced Business Support Officer for an exciting opportunity working as part of a busy, friendly team on a full-time, temporary basis.
Your new role
The Business Support Officer spends their time working onsite in their busy office based in Darlington.As the Business Support Officer, your job will be to assist in the achievement of business objectives by providing effective administrative support.You will work in collaboration with the Administrators to support the team with statistical information, capturing accurate data and providing a customer focussed service, responding to enquiries from internal and external customers including the general public.
Main duties and responsibilities will include:
1. Produce general correspondence, letters, memoranda, reports, minutes and statistical information etc. using a range of IT software packages.
2. Receive, sort, handle and distribute mail, deliveries and property as necessary.
3. Input, retrieve and present data using the ICT systems.
4. To provide a customer focused service and respond to enquiries from internal and external customers including the general public.
5. Maintain and operate efficient and effective record keeping and filing systems, ensuring they are updated and items stored, disposed of and retrieved when appropriate.
6. Carry out research and liaise with service providers to ensure appropriate, adequate and efficient supply of goods and services to maintain operational effectiveness.
7. To raise orders through the financial system or use of the credit card for the purchase of goods, travel, amodation and other services.
8. To process accounts and claims including the collection of monies and issuing of receipts and other basic budgetary requirements.
What you'll need to succeed
9. Previous Administration experience in a similar environment.
10. Excellent literacy and numerical skills
11. Experience with IT systems including Microsoft Office, excel, word, outlook
12. Ability to work under pressure to meet tight deadlines
13. Ability to work on own initiative as well as part of a team