Linguistic Validation Senior Translation Project Manager
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Overview
The Linguistic Validation (LV) Senior Project Manager is responsible for the development and harmonization of the Linguistic Validation and screenshot reviews of Clinical Outcome Assessments (COA) process within the IQVIA Translations team. This includes but is not limited to Patient Reported Outcomes, Patient Diaries, Clinician Reported Outcomes, Observer Reported Outcomes and Performance Measures. The manager builds and maintains strong relationships with internal and external stakeholders, leads a portfolio of large, complex projects spanning multiple activities and methodologies in Linguistic Validation, and ensures LV and COA projects are delivered on time and within budget.
Responsibilities
* Leads and implements policies, procedures and actions to improve efficiency and meet the team’s LV and COA objectives.
* Coordinates with colleagues in other departments to develop an efficient workflow.
* Assesses client expectations or specifications and advises best practices to ensure content effectiveness and client satisfaction.
* Coordinates and communicates with interviewers and recruiters to conduct debriefing interviews, analyze results, and recommend improvements.
* Acts as main point of contact for internal/external clients and manages escalations or issues that arise.
* Establishes and maintains excellent relationships with freelance linguists across multiple locations.
* Collaborates with Vendor Managers to develop an extensive network of LV and COA linguists and subject matter experts.
* Works collaboratively with Team Leads and their respective teams to ensure high‑quality deliverables for all projects assigned.
* Coordinates with quality personnel to ensure accuracy and that instructions are followed to a strict standard.
* Monitors and controls project status and progress.
* Manages budget and finance of projects and ensures all work is completed within the assigned budget.
* Prepares and maintains project and process documentation.
* Complies with relevant and applicable IQVIA procedures.
* Works with Team Leads to help train and develop junior staff.
Required Knowledge, Skills And Abilities
* Minimum of 7 years of experience specializing in Linguistic Validation as a Project Manager in the Language Services industry.
* Excellent written and verbal communication skills.
* Fluency in English is essential; an additional language would be a strong asset.
* Degree in Linguistics, Translation or Localization related subject preferred but not essential.
* Good attention to multilingual content effectiveness details such as accuracy while maintaining high quality standards.
* Ability to meet strict deadlines and manage competing priorities and changing demands.
* Excellent problem‑solving and analytical skills.
* Ability to follow instructions/guidelines, work independently and on own initiative.
* Demonstration of good IT skills.
* Experience working with XTRF and/or memoQ as well as with any TMS would be highly advantageous.
* Ability to establish and maintain effective working relationships with co‑workers, managers and clients with demonstrated cultural and emotional intelligence.
* Minimum required education and experience: Bachelor’s degree, ideally in a linguistic, business or scientific field OR at least 7 years of experience in the translations and localization industry.
* At least 5 years of demonstrable experience leading Linguistic Validation and COA projects.
Physical Requirements
* Extensive use of keyboard requiring repetitive motion of fingers.
* Extensive use of telephone and face‑to‑face communication requiring accurate perception of speech.
* Regular sitting for extended periods of time.
* Available to travel to occasional business meetings across the world as per client and operational demands.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Project Management and Information Technology
Industries
Pharmaceutical Manufacturing
About IQVIA
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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