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Perform and direct overall store management of the Subway restaurant at Wythenshawe Hospital. To ensure the prompt and efficient preparation and service of all food to the standard outlined in the Subway operations manual and to the client’s satisfaction and maintaining the cleanliness and hygiene of the Unit to the required standard in the Subway Operations Manual and Service Level Agreement. To build and maintain a strong working relationship with the client and their operational teams throughout the trust.
What You'll Do:
* To ensure that all food is prepared with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy, or wheat allergies.
* To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organization.
* To ensure that the Company's accountancy, documentation, and administration procedures are carried out to the laid-down standard and that the necessary weekly returns are completed accurately and sent to the appointed office on time. This may be electronically, paper-based, or both, as instructed.
* Maintain business records as outlined in the Kitchen Works Restaurant Operations Manual. Analyse business records to increase sales. Control and monitor the financial performance of the unit and maintain costs within pre‑budgeted targets.
* Support local and national marketing initiatives. Communicate changes in food preparation formulas, standards, etc., to staff.
* Maintain the standards and integrity of the service offer and Service Level Agreement at all times. Carry out a daily service audit and perform activities detailed in the service offer manual under Key Performance Indicators to the frequency and level required.
What You Bring:
* Strong operational background in the fast-food service, leisure or retail sectors.
* Experienced leader and developer of teams, effective at directing others.
* Knowledge of food hygiene standards.
* Strong understanding of Microsoft Excel and general IT systems.
* Willingness to get involved and offer a flexible approach to working.
* Ability to work well under pressure and self‑motivate.
What we offer:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work‑related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24‑hour virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the pre‑payment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan.
* A Death‑in‑Service benefit for colleagues who pass away whilst employed by Sodexo.
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and full protective uniform supplied.
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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