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Performance Marketing Campaign Manager, Basingstoke
Client: Cornucopia IT Resourcing
Location: Basingstoke, UK
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description:
Performance Marketing Campaign Manager
Location: Chertsey, Surrey (Hybrid)
Our client is looking for a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across key digital channels like web chat, apps, and WhatsApp for a leading global tech brand.
What You’ll Do:
* Plan and deliver chat campaigns that support flagship product launches across Europe
* Work with CRM, product, and content teams to create proactive, personalised messaging
* Optimise chat scripts and sales flows to drive conversions and upsell opportunities
* Train chat agents with best-practice tools and insights
* Analyse performance data and customer feedback to continuously improve
Skills Needed
* 3+ years’ experience in digital chat or messaging campaigns (e.g., LivePerson, Sprinklr, Zendesk)
* A creative and data-led mindset, with experience in personalisation and performance marketing
* Excellent stakeholder management skills – collaboration across various European markets
* A curious, commercial, and customer-first approach
Bonus points for: Experience working with sales agents, chat automation, or European marketing campaigns!
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