Overview
Yard Controller position in Barking for Northgate Vehicle Hire. Reference: SEP20250968. Expiry date: 2025-10-10 12:54:00.000
Location: Barking
Benefits: Superb
Salary: £28,321.00 pa + bonus
Weekly Hours: 42.5 hours, Monday to Friday plus weekends on a rota
Role summary
As the Yard Controller, you take our service to customers, delivering a great experience with a can-do attitude and a full UK or EU driving licence. No previous experience is required. You will be part of a busy branch team, supporting rentals and the workshop, ensuring the site is clean, safe and secure, and delivering vehicles in busy periods. You will explain vehicle documents and queries in a helpful and positive way, treat fleet vehicles with care, and help capture on- and off-hire condition to reduce financial risk to the business.
You will often be the face of Northgate Vehicle Hire for customers and contribute to a first-class customer experience. You will work closely with colleagues across rentals and the workshop while maintaining a high standard of reliability and service.
Responsibilities
* Support rentals and the workshop to operate smoothly at the branch
* Ensure the site is clean, safe, and secure
* Deliver vehicles during peak periods
* Explain vehicle details and documentation to customers, answering queries
* Maintain careful condition checks for on- and off-hire vehicles to manage financial risk
Qualifications & requirements
* Full UK or EU driving licence
* A positive, customer-focused attitude and the ability to provide excellent service
* Willingness to work on a rota including weekends
What we offer
* Competitive base salary with a quarterly bonus scheme
* Start with 24 days’ holiday, increasing to 26 with service, plus buy/sell up to 5 extra days
* Public holidays plus additional day off for birthday
* Life assurance (2x salary)
* Well-being services (including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental Plan & Travel Insurance)
* Discounted gym memberships
* Vehicle-leasing schemes
* Pension and Save-as-you-Earn share scheme
* Benefits App with retailer discounts and cashback deals
* Stream App for financial wellbeing and pay options
With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions in the UK. We are part of ZIGUP, a provider of integrated mobility solutions across the UK, Ireland, and Spain.
#J-18808-Ljbffr