Infrastructure engineer

Job Title: Infrastructure Engineer 

Location: Southwest (Devon)

Job Type: Full-Time 

40 hours per week, Monday to Friday. Due to the nature of the role, there may be requirements to start earlier and/or finish later, reimbursed by overtime payments in accordance with Airband's overtime policy. On-call on a rota system, which will be reimbursed as per Airband's On Call / Overtime policy.

Salary: £31,000 to £36,000 Per Annum DOE + Company Vehicle 

At Airband, we're building more than broadband networks, we're helping reshape connectivity across the UK. Originally established to tackle the digital divide in rural and underserved communities, Airband has grown into a dynamic broadband provider delivering services through Fibre, Fixed Wireless Access (FWA) and wholesale network partnerships.

Reporting to the Engineering Manager, you will be responsible for ensuring that wireless infrastructure and fibre cabinet equipment within your assigned area are fully maintained, reliable and operating at optimum performance. 

The role involves installing, servicing and repairing Airband's fixed wireless access network and associated fibre cabinet equipment. You will play a key part in maintaining service availability, resolving faults efficiently and supporting the ongoing performance of the network. 

You will also be expected to set a strong example in both work ethic and standards, consistently delivering high-quality work and maintaining accurate evidence, including photographic proof where required. This position requires a proactive approach, attention to detail and a commitment to keeping the network operating to the highest possible standard.

Responsibilities 

• Predominantly working on our wireless infrastructure which includes a variety of mast/tower structures to install/service radio equipment
• As Infrastructure engineer, you will enjoy working in a varied environment
• You will be out on the road traveling to sites throughout your dedicated area, delivering a high level of installation, servicing, and repair work to 
  our wireless infrastructure across both the traditional ISP and customer network elements.
• Working with microwave radio links – building/landing/panning and configuring
• Installing and configuring Airband's FWA (Fixed Wireless Access) network of Access points across numerous frequency bands and technologies
• Installing and building cabinets/compounds that house the wireless/network hardware
• Fibre infrastructure in cabinets such as switches/routers/OLT installing and commissioning
• Site cabling – Cat 5/6 and coax as well as fibre patching
• Rectification / replacement of basic elements of UPS, batteries and associated hardware
• Preventative Maintenance 
• Site Documentation (existing sites)
• You will ensure that all works undertaken complies to Airband's H&S policies
• As you will use and have access to Airband's fleet, you will be responsible to ensure that these are maintained in good working order, highlighting any issues to the appropriate person

Key Skills 

Core Key Skills:

• Excellent written and verbal communication
• Effective time management and prioritisation
• Strong problem-solving skills
• Attention to detail and accuracy
• Ability to work independently and collaboratively as part of a wider Airband team
• Embraces change, is adaptable and is willing to learn
• Customer / user-focused mindset
• Continuous improvement mindset
• Planning and organisational skills
• Competent use of Microsoft 365 tools
• Embraces diversity
• Emotional intelligence and professionalism

Technical & Digital Skills

• Rigging tickets/experience of tower climbing and microwave radio works
• Experience of cabinet/network infrastructure
• Experience across both point to point and point to multipoint wireless technologies
• Knowledge of networks – TCP/IP
• Knowledge of basic AC and also DC power cabling/working

Qualifications & Professional Knowledge

Essential

• Essential Certificates
• Static & Mobile Boom 1B & 3B
• CSS Worksafe (Safe working at Height)
• First Aid at work
• Asbestos Awareness
• Manual Handling
• Street Works (Unit 2 01 SLG)
• Tower Climber Medical
• Tower climber & Rescue
• Radio Frequency Awareness
• Roof Top Safety & Access
• ACDC Awareness – External
• Driving Licence 
   

Desirable

• A8 or SA001 O/H safety
• A9 or SA002 U/G safety
• Tower Inspection
• Pole Top Climber
• Rigging & Lifting (100kg)
• PASMA
• LANTRA 4 X 4
• LANTRA All Terrain Vehicle (ATV

Experience

Essential

• Proven experience working at height.
• Proven Experience working in a high risk environment. Demonstrating H&S adherence at all times 
• Ability to communicate effectively and professionally with internal and external Divisions and Clients.

What can Airband Offer you? 

• 25 days of paid leave a year rising to 30 plus bank holidays with service.

• 5% Airband pension plus a minimum 3% employee contribution.

• Customer referral bonus - a thank you for every customer you send our way.

• We offer hybrid working – a mix of working from home and in the office.

• Free Broadband - If you are in our coverage, you can benefit from free broadband with us! (subject to time served)

• 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans.

• Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)

• Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!

• Refer a friend reward scheme – a selection of great rewards to choose from!

Pre-employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.