About THG Ingenuity
THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.
About The Role
Head of Solutions – Automation plays a pivotal role in driving growth in the robotics and automation division of THG Ingenuity. This role combines technical understanding with commercial acumen, ensuring customer operational needs are translated into effective, innovative, and scalable automation solutions. The position focuses on selling Autostore and Libiao robotics solutions – fully supported by THG Ingenuity’s proprietary WMS/WCS/OMS platforms – to third‑party clients while also contributing to THG’s own 3PL automation proposals. In addition, the Head of Solutions will support our core solution offering for 3PL transfers into one of our own facilities, developing the operational solution and assisting the commercial team with required financial modelling.
Key Responsibilities
* Customer Engagement & Needs Analysis: Engage directly with prospective and existing clients to understand operational requirements, challenges, and growth ambitions; conduct site visits, operational assessments, and workshops to gather data and align customer needs with THG Ingenuity’s automation capabilities.
* Solution Design & Simulation: Translate customer requirements into conceptual and detailed automation designs; work closely with design engineers to model and simulate Autostore and Libiao robotics solutions, supported by THG’s WMS/WCS; develop business cases and ROI models to demonstrate value and cost efficiency of proposed solutions.
* Proposal Development & Presentation: Build and deliver tailored proposals, including system designs, cost models, and implementation plans; present solutions clearly to customer stakeholders at all levels (operational, technical, and executive); act as a trusted advisor, ensuring customers understand both operational and commercial benefits.
* Collaboration & Internal Alignment: Partner with THG Ingenuity’s operations, software, and engineering teams to ensure solutions are feasible, scalable, and aligned with long‑term strategy; stay up to date with internal technologies and operational capabilities to accurately reflect THG’s strengths in proposals; contribute to the development of 3PL proposals by integrating automation into broader operational solutions.
* Market & Business Development: Identify new business opportunities within THG’s 3PL customer base and external networks; maintain awareness of emerging automation technologies and competitor offerings to position THG Ingenuity as a market leader; support revenue and margin growth targets by securing profitable automation solution contracts.
Skills & Experience Required
* Strong commercial background with experience in solution sales, ideally within automation, robotics, logistics, or supply chain.
* Ability to digest technical information and translate it into customer‑centric solutions.
* Experience working with Autostore, robotics systems (e.g., Libiao), WMS, WCS, or OMS platforms is highly desirable.
* Skilled in building ROI models, business cases, and costed proposals.
* Confident in presenting complex solutions to diverse audiences, from operational teams to executive boards.
* Collaborative mindset, capable of working cross‑functionally with engineers, software developers, and operations specialists.
* Knowledge of 3PL operations and fulfillment processes (picking, packing, sortation, storage) beneficial.
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
#J-18808-Ljbffr