Customer Service Advisor Basic Salary: Up to £32,000 (DOE) Working Hours: 08:00 am - 17:00 pm Monday - Friday Location: Cheltenham We're recruiting for a Front of House / Customer Service Advisor to join a fast-paced accident repair centre. Reporting directly to the Body Shop Manager, this role is ideal for someone who thrives in a customer-facing environment and takes pride in delivering a first-class service. You'll be the key point of contact for customers, ensuring their vehicle repair journey is handled efficiently, professionally and with genuine care from start to finish. The role requires a confident communicator who can manage customer expectations, coordinate repair requirements and maintain exceptional service standards in a busy, hands-on environment. Responsibilities of a Front of House/CSA/Customer Service Advisor: Deliver consistently excellent customer service Confidently multi-task and prioritise workload in a fast-paced environment Maintain a high level of accuracy and attention to detail across all administrative tasks Scan, file, and manage documentation in line with procedures Coordinate and book parts efficiently to support operational workflows Skills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role Excellent customer service and org...